Cape Town: Junior System Support Engineer posted by Pure Placements (PTY) LTD

January 14, 2026 Jobs in Cape Peninsula

Pure Placements (PTY) LTD

Western Cape

Other IT/Computer

Job Description

About the Role

We are seeking a proactive and technically skilled Junior System Support Engineer to join our client’s team. This role is primarily remote, providing desktop and occasional server support across a range of Wintel technologies. You will also have the opportunity to visit client sites for ad-hoc consulting and SLA-based engagements.

Key Responsibilities

Provide remote desktop support and maintenance for Windows 10/11 environments.
Respond to alerts and incidents flagged by our Network Operations Centre monitoring tools.
Resolve 1st line support tickets and service requests efficiently.
Assist with system changes, upgrades, and small-scale IT projects.
Build strong working relationships with internal teams and external clients.
Occasionally participate in after-hours support rotations (shadowing or assisting).

Requirements

Minimum 2 years overall experience with an interest in the IT MSP industry
Entry-level experience with Windows 2012 R2 / 2016 / 2019/ 2022
Entry-level experience with Active Directory, DNS, DHCP, IIS, PKI etc.
Entry-level experience with VMware vSphere 5.5 or above
Entry-level experience with Hyper-V 2012 or above
Entry-level experience/understanding of patch testing and deployment
Good understanding of IP addressing and subnetting
Entry-level understanding of mass storage like SANs and NAS devices
Entry-level knowledge of VLANs, routing, firewall behaviour, packet shaping etc.
Comfortable working in server rooms/datacentres, racking and cabling up kit if required
Strong communication (both written and verbal) and comfortable face-to-face in both English and Afrikaans
Entry-level knowledge of ITIL framework mindset in terms of structured incident management, request management, change management, contractual scope alignment etc.
Entry-level knowledge of Exchange 2016 and above

Salary & Benefits

+/- R15k – R18k pm CTC (cost-to-company)

How to Apply

If you have 2+ years experience in IT support, a valid driver’s license with your own vehicle, and are eager to expand your technical skill set, we want to hear from you. Apply now to become an essential part of our client’s team!

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About Other IT/Computer Jobs in Western Cape

The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.

The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.

The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.

To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.

Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.

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Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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