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Cape Town: Junior System Support Engineer posted by Pure Placements (PTY) LTD

Cape Town: Junior System Support Engineer posted by Pure Placements (PTY) LTD

Posted on 2025-05-21 00:00:00

Job Summary

Role: Junior System Support Engineer

Location: Century City – Cape Town – ONSITE (No out of town applications will be considered)

Salary: R10k R15k pm CTC

Transport: A valid driver’s license (manual) is non-negotiable, and owning your own car is preferred.

Main duties and responsibilities

  • Resolving Tier 1 support tickets
  • Implement changes and projects such as version upgrades and migrations
  • Perform proactive optimisation and implementation of best practices
  • Document processes and procedures to increase repeatable quality and automation
  • Develop relationships and communication throughout the company and with customers
  • Conduct the implementation of Hardware and Software projects based on Wintel and virtualisation platforms

Essential skills and experience

  • Minimum 2 years overall experience with an interest in the IT MSP industry
  • Working knowledge with Windows 2012 R2 / 2016 / 2019/ 2022
  • Entry-level experience with Active Directory, DNS, DHCP, IIS, PKI etc.
  • Entry-level experience with VMware vSphere 5.5 or above
  • Entry-level experience with Hyper-V 2012 or above
  • Entry-level experience/understanding of patch testing and deployment
  • Good understanding of IP addressing and subnetting
  • Entry-level understanding of mass storage like SANs and NAS devices
  • Entry-level knowledge of VLANs, routing, firewall behaviour, packet shaping etc.
  • Comfortable working in server rooms/datacentres, racking and cabling up kit if required
  • Strong communication (both written and verbal) and comfortable face-to-face in both English and Afrikaans
  • Entry-level knowledge of ITIL framework mindset in terms of structured incident management, request management, change management, contractual scope alignment etc.
  • Entry-level knowledge of Exchange 2016 and above

Required Qualifications

  • CompTIA A+ and N+
  • Diploma or degree in Computer Science

Beneficial Qualifications

  • Microsoft Certified: Azure Administrator Associate | Microsoft Certified: Windows Server Hybrid Administrator Associate | Microsoft Certified Professional
  • Microsoft Certification (e.g., MD-102: Endpoint Administrator, MS-900: 365 Fundamentals) – Beneficial
  • Exchange | O365
  • VCP-DCV (VMware Certified Professional) or Hyper-V
  • Veeam

Ready to Advance Your IT Career?
If you have 2+ years experience in IT support, a valid drivers license with your own vehicle, and are eager to expand your technical skill set, we want to hear from you.

View Job  Cape Town: Senior Python Developer posted by Goldman Tech

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