L2 Engineer
Posted on 2025-04-21
| Employer | Elite Search |
|---|---|
| Salary | 20000 |
| Category | Automotive |
| Location | Western Cape / Cape Town |
Job Summary
? What You’ll Be Doing:
- Deliver advanced desktop and network support to a wide range of clients
- Troubleshoot and resolve complex hardware, software, and connectivity issues
- Work across environments including Windows, macOS, and Linux
- Handle escalations, ticketing, and client support with confidence and clarity
- Document processes, issues, and resolutions thoroughly and accurately
What You’ll Need:
- Minimum 4 years’ experience in advanced desktop support (L2)
- Microsoft certifications (proof required)
- Own car and valid driver’s license
- Excellent communication skills
- Experience supporting server environments, networks (TCP/IP, DNS, DHCP, VPNs)
- Familiar with ticketing systems and escalation workflows
? Qualifications & Skills:
- IT certifications like CompTIA Network+, Security+, Microsoft MCP, or similar
- Qualification in Computer Science, IT Networking, or related field (or equivalent experience)
- Excellent communication, documentation, and customer service skills
- Ability to work independently and manage multiple support requests efficiently
- Be part of an elite, fast-growing MSP with national reach
- Exposure to leading technologies and diverse environments
- Work in a collaborative, supportive, and high-performance team
- Career growth opportunities as they scale
L2 Engineer position available in Western Cape, Cape Town. This job position was posted by Elite Search. The job has been posted as a char8000 ad on 2025-04-21 at 01:26:45 in the Automotive category
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