Job Description
MEDICAL RECEPTIONIST & PERSONAL ASSISTANT
BLOUBERGSTRAND, West Coast | Western-Cape (South Africa)
STARTING DATE: 01 January 2026
REPORTS to: Practice Manager / Doctor
EMPLOYEMENT TERMS: Full Time Employment
TRADING HOURS & SHIFTS:
- Monday to Friday 08:00 – 17:00
- Saturday – based on operations/appointment only
- CLOSED Sundays & major public holidays
SALARY & COMPANY BENEFITS:
- R12,000 – R16,000 per month (based on relevant experience)
MINIMUM REQUIREMENTS:
- Certificate in Administration / Secretary / Business Administration
- Experience working in Medical Reception
- Personal Assistant Experience – BONUS
- Must be based around Bloubergstrand for ease of travel & flexibility – with your own, reliable transport
- Strong admin skills – meticulous
- Computer confident including Microsoft Office, WhatsApp & Social Media
- Proficient in medical booking software (Health Access)
- Highly presentable & professionally groomed
- Prior experience working in Plastic Surgery / Aesthetics or Dermatology – favourable
- The ability to multi-task in a high pressure environment, our front desk is extremely busy (phone rings, patient checking in/out, taking payments etc.)
SUMMARY OF DUTIES:
- ADMINISTRATION / RECEPTION
- Filing
- Scheduling & updating online diary
- Patient communication (WhatsApp / Reminders / Birthday wishes / Marketing)
- Preparing patient files for next day
- Welcome patients
- General admin duties
- Prepare refreshments for reception / staff
- Collect patient where operationally required
- Update social media accounts (Facebook, Instagram, WhatsApp, etc.)
2. PERSONAL ASSISTANCE
- Prep Doctor room for day (open & close)
- Book flights & itinerary for Dr travels
- Coordinate training
- Liaise with reps & services providers
- Run errands
3. OTHER
- Assist in other departments where operationally required
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