Cape Town: Nursing Services Manager – Quality Care Manager posted by Rory Mackie & Associates
Posted on 2025-07-26 00:00:00
Employer | Rory Mackie & Associates |
---|---|
Category | Other IT/Computer |
Location | Western Cape / Cape Town |
Job Summary
Overview:
Our client strives to provide a comprehensive range of residential care services that prioritize the well-being and individual needs of older persons. Their holistic approach focuses on meeting the physical, emotional, and social needs of each resident, fostering a supportive and caring environment.
Core Values:
Our client is guided by their core values of Love, Justice, Hospitality, Respect, Compassion, and Patience, and they continue to build on these values in a personal and professional capacity.
Qualities:
The following qualities will drive your passion and commitment within this role:
- To promote and restore patients’ health by developing day-to-day management and long-term planning of the patient care area
- Lead a team and develop staff
- Collaborate with physicians and multi-disciplinary professional staff
- Provide physical and psychological support for patients, friends, and families
- Plan and manage nursing services in accordance with the policies of our client and the registering authority guidelines
Duties and Responsibilities:
- Healthcare:
- Ensure that all healthcare objectives of our client are met.
- Maintain a cooperative relationship among healthcare teams by communicating information; responding to requests, building rapport, and participating in team problem-solving methods
- Conduct weekly meetings with the catering service to discuss residents diets, requests, and grievances
- Facilitate continued communication between the residents and their families, ensuring that a high standard of care is maintained
- Daily updates of resident status and bed occupancy
- Ensure the bed occupancy of the frail care unit is optimally maintained
- Approve and screen all admissions and be involved to ensure that assessments are done, and liaise with all relevant members of the multi-disciplinary team (where the new resident is coming from) to ensure continuation of care
- Create and maintain an environment of dignity, compassion, peace, hospitality, and respect
- Safeguarding to ensure the absolute full protection of vulnerable children and elders cared for
- Oversee that malpractice and indemnity insurance is taken out, covering all staff
- Provide in-service training meeting all guidelines
- Manage the disaster program in accordance with Health and Safety guidelines
- Admiration:
- Source the best talent meeting the needs of the organisation
- Formulate the successful induction of all staff on the required contracts
- Perform performance reviews with the Facility Manager according to our client’s program and the Department of Labour
- Program and coordinate training of carers, staff nurses, and sisters
- Coordinate timetables in accordance with operational needs and care requirements
- Compile monthly operating and capital budgets and variance reports, and contribute to annual budgets
- Compile monthly statistics and healthcare reports
- Action monthly checks of all billing and invoices before posting thereof
- Be available for counseling, both residents and staff
- Maintain nursing supplies inventory by studying usage reports, identifying trends, anticipating needed supplies, approving requisitions, and cost allocations
- Control and record prescription drugs within legislative requirements
- Ensure that the weekly schedule 5, 6 & 7 medicines are checked
- Manage service level agreement for disposal of hazardous waste, blister packing of medication
- Compliance:
- Maintain nursing guidelines by writing and updating codes of conduct
- Maintain nursing operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
- Assure quality of care by developing and interpreting the client’s and nursing divisions philosophies and standards of care; enforcing adherence to SANC and other governing regulations; measuring health outcomes against standards; making or recommending adjustments
- Assist with departments undergoing inspections with DOH, DOMH, and DSD
- Ensure Legal compliance at all times related to:
- Registration with Department of Social Development, Department of Health
- Disciplinary procedures according to the Labour Act and adhere to the companys policies and Codes of Conduct
- Keep all records of staff on probation review times
Qualification:
- Nursing and ward administration for at least 10 years, with previous experience in Geriatrics preferable
- 3 years in a leadership role with excellent leadership and people skills
- Ability to prioritise tasks
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