Job Description
About the Role
Pump and Abrasion Technologies is seeking an experienced Floor Leader to join our team in Cape Town. As a key member of our operations, you will be responsible for managing our store’s daily activities, ensuring compliance with policies and procedures, and leading a high-performing team.
Key Responsibilities
- Ensure all staff are fully trained and understand the Standard Operating Procedures (SOP) and that there is strict adherence to these protocols.
- Manage and check all administration is submitted correctly and accurately. If any errors are found, please ensure to notify your Store manager immediately as well as to train staff so that errors do not occur again.
- Ensure that daily banking is complete and correctly filed.
- Ensure that stock takes are done accurately and as prescribed.
- Investigate and report variances in stock within 24 hours.
- Manage customer complaints and identify areas of risk to prevent losses and minimize risk to the business.
Requirements
- Minimum 2-3 years experience in a similar capacity as a Floor Leader.
- Clothing retail experience is essential.
- Proven retail operations and team management skills.
- Independent strategic thinking and motivated individual with an entrepreneurial / can do attitude and mindset.
- Excellent HR and operational management skills.
- Strong verbal and written communication skills and an ability to interact and function at a senior level.
Qualifications
- Minimum 2-3 years experience in clothing retail operations.
- Formal education/certification not required but essential experience in the field is needed.
Salary & Benefits
R8000pm allowance
Note: I’ve kept all original information intact while reformatting it according to the provided structure.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail / wholesale Jobs in Western Cape
In the Western Cape, the retail and wholesale sectors are common employers of individuals with various skill sets. Generally, these roles tend to be driven by consumer demand and seasonal fluctuations, with many businesses operating within established supply chains. Typically, positions in this sector require adaptability to changing market trends and customer needs.
When it comes to salary expectations, broad ranges can provide a general guideline for job seekers. Salary ranges for retail and wholesale professionals in the Western Cape typically vary depending on factors such as experience, company size, and industry sector. Common salary ranges generally fall within R200 000 to R500 000 per annum, although these figures are subject to variation and may not reflect actual salaries. Disclaimers should be made that individual circumstances can significantly impact actual earnings.
Common skills required for retail and wholesale roles in the Western Cape include excellent communication and customer service skills, ability to work under pressure, inventory management expertise, basic accounting knowledge, logistical organisational skills, and sometimes technical computer literacy. Other important qualities often sought after by employers include a strong work ethic, problem-solving abilities, and flexibility.
Industry sectors commonly employing retail and wholesale professionals in the Western Cape include financial services sector, technology industry, manufacturing sector, and e-commerce companies. These roles may involve supply chain management, logistics coordination, sales team leadership, or store operations management.
For those looking to advance their careers in this field, common career progression paths often include promotions to management roles within existing companies, or transitioning into related fields like buying and merchandising. Opportunities for professional development can arise through internal training programs, industry-specific certifications, or further education in related fields.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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