Cape Town Region: General Manager – 5 Star Boutique Hotel & Restaurant – Cape Town (Sl) posted by Kendrick Recruitment

February 3, 2026 Jobs in Cape Peninsula

Kendrick Recruitment

Western Cape

Catering / hospitality

Job Description

HOTEL MANAGEMENT VACANCY Job Title : General Manager Location : Cape Town, Western Cape Type of Property : 5* Luxury Boutique Hotel & Award-Winning Fine Dining Restaurant Summary of key requirements : We are searching for a dynamic and visionary General Manager with a proven track record in luxury hospitality to oversee the operations of a sophisticated boutique hotel and fine dining restaurant in the heart of Cape Town. This is more than a management role — it’s a calling for someone who brings both operational excellence and genuine warmth to create unforgettable guest experiences in a soulful, design-led environment. Key Responsibilities: Strategic & Operational Leadership Oversee and align hotel and restaurant operations with business goals Coordinate cross-functional teams and liaise with the support office Ensure brand standards and innovation in guest experience delivery Guest Experience & Brand Representation Drive seamless guest experiences across all touchpoints Monitor and resolve feedback proactively Personally host key guests and inspections Financial Management Manage budgets, P&Ls, procurement, and cost controls Report on financial performance and contribute to long-term sustainability planning Team Leadership & Culture Recruit, develop and manage high-performing teams Champion a culture of excellence, accountability and growth Oversee departmental KPIs, training, and succession planning Sales, Marketing & Community Engagement Collaborate with marketing teams to drive sales and bookings Represent the property in local forums and neighbourhood initiatives Foster partnerships to strengthen the Kloof Street district brand Compliance & Operational Excellence Uphold health & safety, labour laws, and SOPs Drive environmental and sustainability initiatives Ensure impeccable hygiene, maintenance, and service delivery standards ✅ Minimum Requirements: Diploma or Degree in Hospitality Management or Business 10–15 years of luxury hospitality experience, including 5 years in senior leadership Strong knowledge of boutique hotel and fine dining operations Deep understanding of the Cape Town tourism & culinary market Strong financial and commercial acumen Excellent knowledge of hospitality systems (PMS/POS/RMS) Hands-on approach with strategic thinking ability High emotional intelligence, guest-centric and solutions-driven Cape Town-based candidates preferred Valid driver’s license Salary & Package: Highly Negotiable & Competitive, depending on experience Live-Out role (Cape Town residents preferred) Opportunity to lead a top-tier, design-forward hospitality experience TO APPLY: Submit your CV , contactable references , and a recent head & shoulders photograph ASAP Please Note : If you do not receive feedback within 7 working days, kindly consider your application unsuccessful.

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About Catering / hospitality Jobs in Western Cape

The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.

Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.

Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.

The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.

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For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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