Cape Town Region: Internal Software Account Manager posted by First Technology Group

Please note that this list of duties is not exhaustive, and additional tasks may be assigned based on business needs and the employee’s skills and capabilities. Account Manager Support Target: Assist account managers to achieve monthly and annual targets Managing Leads: Work with team to find new customers – indirectly, in our customer base and/or via partners or other marketing tools Purchasing Procedures: Working with buyer to source product and best price Preparation of quotations for account managers Securing orders Place and follow up on orders through buyer or supplier Grow the profitability of the team Become an expert on the full product range by brand in our product portfolio Partner programs: Understand the OEM programs and claiming process Supplier relations: Understand and forge relationships with our partners and suppliers, to assist in building sales pipeline for target achievements Renewals, follow up and being proactive in annual billings (ie like calendar reminders to customers) Tenders Having to learn the different licensing rules/models ie Microsoft & Adobe Administrative and general sales support for account managers Acumatica: Become proficient in the use of our accounting package for invoicing, delivery notes, backorders, stock holding, reports and account queries Supplier Contract: Follow up on client deliveries, POD’s, Returns, Faulty stock for account managers Work with logistics team for release of invoice