Cape Town Region: Quality Controller posted by Lesaka Technologies

Join Our Team as a Quality Controller! Location: Cape Town Are you passionate about precision and excellence? Do you thrive in a fast-paced environment where attention to detail makes all the difference? Kazang is looking for a Quality Controller to ensure our devices meet the highest standards before reaching our customers. What Youll Do Device Quality Inspection: Perform thorough checks on Kazang devices before dispatch, ensuring physical condition, accessories, packaging, and labeling meet compliance standards. Functional Testing: Test hardware components (screen, keypad/touch, battery, ports, printer, SIM slots) and verify software functionality, OS stability, and correct firmware versions. Confirm Kazang app installation and transaction readiness. Connectivity & Transaction Testing: Validate SIM connectivity, network strength, and data communication. Perform test transactions and confirm printer output accuracy. Configuration & Setup: Configure devices according to Kazang specifications, loading profiles, APNs, merchant parameters, and security settings. Defect Identification & Reporting: Detect and document faulty devices, escalate issues, and track recurring problems for corrective action. Compliance & Documentation: Ensure adherence to QC standards, SOPs, and regulatory requirements. Maintain accurate checklists, reports, and inventory status. Collaboration & Continuous Improvement: Work closely with logistics and technical teams, support troubleshooting, and suggest improvements to QC processes. What Success Looks Like Accuracy: 99% of devices dispatched pass QC with zero post-deployment issues. Efficiency: All devices tested within SLA timelines. Impact: Reduced merchant complaints and improved device reliability in the field. Qualifications & Experience Minimum Qualification: National Diploma or Degree in Electronics, Information Technology, or a related field. Experience: At least 23 years experience in Quality Control, Device Testing, or Technical Support within a hardware or fintech environment. Skills: Strong attention to detail, ability to follow SOPs, and proficiency in troubleshooting hardware/software issues.