Job Description
Senior Inbound Consultant
Location: Cape Town
Property Type: Luxury Travel Company
Salary: Negotiable DOE + Commission-Based Incentives
Kendrick Recruitment is currently seeking experienced Senior Inbound Consultants to join a leading luxury travel company based in Cape Town. This full-time role is ideal for a seasoned travel professional with a strong background in the luxury inbound market and a passion for delivering exceptional service.
Key Responsibilities:
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Design, quote, and plan bespoke travel itineraries across Southern and East Africa
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Manage all aspects of client journeys from initial quotation to post-travel file closure
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Ensure seamless execution of in-country tours and be available on call for guests during travel
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Maintain up-to-date and accurate tour administration
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Book all necessary services and reconfirm details prior to travel
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Coordinate tour-related invoicing and payments with the accounts team
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Prepare and deliver precise and comprehensive travel documents
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Manage relationships with suppliers and resolve any issues that may arise during the guests travel
Requirements:
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Minimum of 3 years experience in a luxury inbound consulting role
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Strong destination knowledge of Southern and/or East Africa
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Proficiency in Tourplan is essential
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Excellent command of written and verbal English
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Professional communication skills and the ability to manage high-profile clients and agents
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Strong organisational abilities and attention to detail
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Ability to manage a high volume of work while maintaining accuracy
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Capable of working independently and within a collaborative team environment
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Sound judgement and ability to manage crisis situations calmly and effectively
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Strong sense of urgency and ability to meet deadlines
Remuneration:
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Competitive and market-related salary
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Commission-based incentives tied to performance and sales
This is a fantastic opportunity for a driven and professional individual to further their career in luxury travel with a dynamic and growing company.
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