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Cape Town: Service Delivery Administrator posted by Pure Placements (PTY) LTD

Service Delivery Administrator

Posted on 2025-04-24

Employer Pure Placements (PTY) LTD
Salary 0
Category Trade Artisans Technical
Location Western Cape  /  Cape Town

Job Summary

Location: Century City – Onsite

Are you a proactive and detail-oriented professional with a knack for client service and relationship management in the IT Distribution space? Were looking for a Service Delivery Administrator to support our Service Delivery Managers and ensure seamless service to our clients.

What Youll Be Doing:

  • Act as the key support for Service Delivery Managers, assisting with:
    • Contract renewals and client agreements
    • Finance queries and invoicing support
    • Drafting presentations and proposals
    • Client communication answering calls, emails, and handling queries
    • Liaising with internal departments to ensure smooth service delivery
  • Identify and resolve service issues, ensuring client expectations are met

What You Bring to the Table:

  • Experience in account management, client services, or IT distribution
  • Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
  • Excellent communication skills written, verbal, and face-to-face
  • At least 4-6 years of relevant customer service or account management experience
  • Experience in the IT Service Provider or Distribution industry is a plus

What Makes You a Great Fit:

  • Passionate about technology and customer service
  • Highly motivated, detail-oriented, and deadline-driven
  • A strong team player who thrives in a fast-paced environment

If youre ready to take on a dynamic role where you can own client relationships and contribute to smooth service delivery, wed love to hear from you!

Service Delivery Administrator position available in Western Cape, Cape Town. This job position was posted by Pure Placements (PTY) LTD. The job has been posted as a free ad on 2025-04-24 at 13:04:56 in the Trade Artisans Technical category

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