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Cape Town: Technical Services Manager posted by Hire Resolve

Date 2024-12-26
Job Title Technical Services Manager
Employer Hire Resolve
More Information
Salary 0
Category Engineering
Location Western Cape
/ Cape Town

Job Summary

An industry-leading company is currently looking for an experienced and talented technical services manager to join its team of professionals.

Key

Responsibilities:

  • Active technical and application support of sales staff in the preparation of sales offers in respect of technical and other aspects.
  • Technical consultation and support of customers in respect of the companys PV products and systems in both commercial and residential markets.
  • Preparation of quotations, follow-up, product consulting and order confirmation to clients, mainly for technical services
  • Commencement of technical on-site and telephonic support as well as site visits for assessments or energy audits to prepare a PV design.
  • Gaining internal knowledge about new products or updates and changes. Internal processing and presentation of the companys knowledgebase and training of colleagues
  • Analyses and Assessments of market and customer requirements for new products and solutions.
  • Support the Department Manager when implementing new products and services.
  • Working close with the Department Manager for setting up and maintaining technical presentations, product battle cards, warranty guidelines etc
  • Commencement of regular technical product and system training with clients where new products are introduced or system configurations are shown.
  • Preparing PV designs in the companys design software PV Manager. Commencement of internal and external trainings herein

Key

Requirements:

  • Bachelors Degree in Electrical or Mechanical Engineering
  • Knowledge and experience in the solar field is an asset
  • Product experience with Victron, SMA, Fronius, GoodWe, SolarMD and BYD is preferred
  • Minimum 3 years of technical experience in the solar industry
  • Excellent written and verbal communication skills required
  • Excellent English skills, Afrikaans is an asset
  • Willingness to work in a fast-paced, customer-facing environment
  • Ability to organize, prioritize and effectively multi-task daily and meet deadlines
  • Assertive, confident and clear communicator via e-mail, phone and face-to-face
  • Proficient with desktop applications such as Windows & Office. ERP System Knowledge is an asset
  • Experience with PV Design Software such as PV Syst, PV Sol etc.. is an asset
  • Must have a valid state drivers license
Hire Resolve is a top-tier recruitment firm that focuses on placing skilled professionals in permanent employment.

Hire Resolve focuses on working with senior-level executives and we pride ourselves on delivering excellent service to our candidates and clients.

Posted in Jobs in Cape Town, Jobs in Western Cape

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