External Analysis : 1. Compile a customer database that stipulates their external analysis needs and continuously update to keep it current. 2. Identify and submit all samples requiring external analytical/microbiological testing on a daily basis. Ensuring that testing is as per customer requirements and it is completed timeously to avoid shipping delays. 3. Managing environmental monitoring program, ensuring swabs are taken as per the testing schedule. 4. Managing external testing samples, by ensuring all samples are taken aseptically to avoid cross-contamination. 5. Managing external analytical/ chemical tests as per the testing schedule. 6. Evaluate and trend results to ensure compliance to specification. 7. Identify any non-conforming product, communicating this information to the relevant stakeholders and assisting the QA Technologist in determining the root cause and corrective action for the non-conformance. 8. Trending of non-conforming results to establish possible areas for improvement. 9. Recording of all results on relevant database. 10. Actively participating in the QC Internal Sensory panel for batch to batch sensory verification 11. Ensure compliance to Good Lab Practices, good housekeeping practices 12. To assist with analytical testing as and when staffing issues arise. 13. To be able to answer any QC related question during an internal and external audit. FOOD SAFETY 1. Conduct all food safety training needs for the plant 2. Conduct weekly hygiene/GMP audits 3. Conduct glass and hard plastic checks as per schedule 4. Conduct cleaning and sanitation checks- Post cleaning checks. 5. Manage and monitor allergen management program in the plant 6. Collect and review daily food safety checks from the plant and take proper actions when needed. 7. Conduct daily staff hygiene checks 8. Assist in managing pest control program within the site. 9. Assist in preparing for external food safety audits 10. Conduct annual mock recall or traceability exercises and feedback on the performance. 11. Manage supplier non-conformances process and COAs follow up. 12. Assist the QAT in managing Food Safety Meetings activities and assist in compiling information for management reviews. 13. Assist in investigating customer complaints, corrective actions and in the implementation of corrective actions. 14. Assist in monitoring and verifying OPRPs, CCPs on daily basis 15. Trend on a monthly: Micro results, customer complaints, Foreign Object, Corrective actions, chemical results, GMP audits, Supplier Non-conformances, Allergen Management, OPRP AND CCP monitoring. 16. Assist in compiling monthly reports. 17. Assist in managing control of non-conforming products 18. Positive release of final products to ensure products comply to specifications 19. Generate COAs for customers as per requirements Quality Control : 1. Perform analytical testing and sensory evaluation on raw materials and final goods to determine compliance to the specification. Following set RCL FOODS COATING Test methods and procedures at all times and ensuring that testing is completed timeously to avoid shipping delays 2. Identify any non-conforming product, communicating this information to the relevant stakeholders and assisting the QA Technologist in determining the root cause and corrective action for the non-conformance. 3. Together with the QA Technologist, establish testing plans for all new raw materials and final products. 4. Recording of all results on relevant database and release for products not requiring positive Micro release. 5. Ensuring that samples that require external testing are placed in the appropriate areas for sending. 6. Actively participating in the QC Internal Sensory panel for batch to batch sensory verification 7. Ensure compliance to Good Lab Practices, Good Housekeeping Practices. 8. Maintain stock levels of all consumables required to perform analytical testing. 9. Ensure retention samples are retained as per the product shelf life and that they are readily accessible in the event of a customer complaint. 10. Sending pre-shipment samples to the relevant customers. 11. Completion of all records required to comply the internal QMS system and audits. 12. Update and generate Work Instructions, records and test methods when necessary. 13. To assist with analytical testing of raw materials as and when staffing issues arise. 14. To be able to answer any QC related question during an internal and external audit. 15. Maintain QC equipment to ensure accurate analysis, ensure calibration schedule is implemented. 16. Update QC test methods when necessary 17. Assist with information required for Monthly QC Lab Report Sensory: 1. Prepare and perform routine sensory analysis on identified products. This will include but not be limited to : a. Compiling a daily schedule to prioritise sample evaluation b. Compiling of master sheets for sensory testing c. Preparing and setting up of all sensory tests d. Data capturing from sensory panels feedback e. Data analysis f. Filing of all reports g. Checking and reporting on stock of sensory consumables h. Using experience and Technical Knowledge to make quality decisions involved in pass, fail and concession of materials as dictated by the business needs, whilst applying the appropriate standards of integrity 2. Managing the performance of the QC Sensory panel through regular training, calibration and feedback. This includes recruitment of new panel members when needed. 3. Identifying golden standards for product evaluation. 4. Co-ordinate and conduct application analysis for all new products/project briefs. 5. Updating the sensory analysis procedure when necessary 6. To actively participate in the investigations and resolution of customer complaints and implement corrective actions to prevent re-occurrence.

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