Job Description
- Maintain and update the TSP/vendor database, ensuring all documentation, compliance certifications and onboarding information remain current.
- Monitor subcontractor fleet availability, roadworthiness, licensing and maintenance cycles.
- Oversee route allocations, load scheduling and daily execution monitoring.
- Ensure subcontractors adhere to company service level standards, business rules and operational processes.
- Manage communication between subcontractors and internal teams to ensure smooth operations and timely escalation of issues.
- Conduct regular performance reviews of subcontractors based on KPIs (on-time arrivals, communication, quality of service, turnaround performance, and exception handling).
Compliance, Safety and Risk Management:
- Oversee health and safety compliance for all subcontractors in line with legislative and company requirements.
- Ensure compliance with transport regulations, company policies, and client contractual requirements.
Commercial and Business Development Support:
- Contribute to identifying, sourcing and onboarding new subcontractors to grow capacity and improve service coverage.
- Support the commercial team in seeking new business opportunities and participating in proposal inputs.
- Build and maintain strong relationships with both transport partners and customers to support operational and commercial growth.
- Provide market insight on rates, capacity availability, transport cost drivers and performance trends.
System and Technology Management:
- Leverage technology to manage subcontractor relationships, ensuring performance tracking, streamlined communication, and compliance with project timelines and deliverables.
- Integrate vehicle tracking systems to monitor subcontractor fleets in real time, utilising driver applications for accurate updates, route optimisation and efficient POD management.
- Manage centralised data through a custom-built transport management system to enhance supply chain visibility, improve information flow, and reduce invoicing cycle times.
- Utilise digital tools for contract management, automated reporting, and real-time collaboration to drive efficiency across all subcontractor engagements.
Operational Coordination and Administration:
- Monitor service providers’ communication efficiency, responsiveness and overall professionalism.
- Prepare operational reports, dashboards, KPI summaries and incident/claim logs.
- Assist with route planning optimisation, special project rollouts and escalation management.
- Drive continuous improvement initiatives across subcontractor processes.
Qualifications and Skills Required:
- Grade 12 / Matric (essential).
- Degree/Diploma in Logistics, Supply Chain Management or Transport Management (advantageous but not essential).
- Minimum 2–3 years’ experience in transport operations, subcontractor management, fleet coordination or logistics control (advantageous).
- Experience across multiple logistics sectors will be advantageous (i.e. general freight, tankers, containers, tippers, abnormals and cross-border transport).
- Understanding of transport legislation, safety requirements, and general logistics workflows.
Please consider your application as unsuccessful should you not be contacted within 2 weeks from the initial date of advertisement.
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