Job Title: Assistant to Marketing Manager
Reporting to: Marketing Manager

1. Job Purpose
To provide efficient and professional assistance to the Marketing Department and support to the Head Office Marketing Team.

2. Critical Success Factors
Customer Service
Updating and maintaining the franchise pricelist for marketing items, corporate clothing, and stores sales aids items;
Receiving and processing orders for all franchise personalized items (e.g. business cards, TC quote pads etc.) and other branded elements as approved.

Office Administration
Ordering and controlling merchandise for stores items, sales aids;
Responsible for Marketing Stock control, i.e. banners/ gazebos etc
Developing and maintaining relationships with suppliers who provide branded items;
Setting up supplier meetings, requesting quotations and negotiating costs from authorized suppliers in order to fulfil procurement requirements;
Acting as the marketing department point-of-contact for all franchise queries and directs calls appropriately;
Opening new credit application for suppliers;
Processing of monthly invoices for submission to accounts department and handling any queries;

Event Assistance
Assisting the Marketing team with events, booking venues and ordering marketing material;
Responsible for admin relating to golf days, events, and activations;
Ordering, packing, and dispatching all items to be used at shows/exhibitions to ensure that they are available when required;
Assisting franchises with booking space at smaller events;
Assisting with booking and coordinating photo shoots and video opportunities for shows, website, TV and print adverts;

Marketing Support
Assisting team members with day-to-day marketing tasks;
Assisting with the collation of information for promotional literature;
Updating and maintaining the marketing departments documentation and databases;
Work with relevant sponsor to arrange and conduct the sponsorship event in line with approved budget;
Attending marketing meetings, taking, and distributing minutes;
Coordinate marketing welcome packs for new franchise owners, guests etc;

Ensuring marketing packs and support documentation is available for marketing managers during

Franchise/Agent Marketing and Advertising support
Assisting the Marketing team where needed

Identity brand standards for all items required by franchise network and monitoring the implementation thereof;
Receiving and submitting advertising and branding requests in line with corporate identity to Marketing Manager and graphic designers for approval;
Assisting the Marketing team with coordinating and processing purchase requisitions for RSA and International franchise showrooms

Identity guidelines and policy; meetings;

3. Behavioural Outputs
Contributing to Team Success
Actively participates as a member of a team to move the team toward the completion of team
goals;
Shares important or relevant information with the team;
Adheres to the teams expectations and guidelines;
Demonstrates personal commitment to the team;

Attention to Detail
Accurately and carefully follows established procedures for completing tasks;
Shows concern for all aspects of the job to ensure that the results are free from errors, omissions, and defects;
Initiates action to correct problems or notifies others of issues as appropriate;

Building Strategic Working Relationships
Seeks opportunities to proactively build effective working relationships with other people;
Probes for and provides information to clarify situations;
Places higher priority on team or organizational goals than on own goals;
Gains agreement from colleagues to support ideas or take team-orientated action;

Communication
Clearly conveys information and ideas to colleagues;
Interacts effectively with colleagues, and/or external parties to ensure a shared understanding is created;
Ensures that all written information is clear and concise;

Planning and Organisation
Effectively manages time to ensure that tasks are completed timeously and efficiently;

Effectively allocates own time to complete work;

Takes advantage of available resources to complete work efficiently;
Determines project/assignment requirements by breaking them down into tasks, identifying breadline dates, developing timelines and milestones to ensure timely completion;
Uses time effectively and prevents distractions from interfering with work completion;

Follow-up
Builds due dates into assignments and task delegations and communicates milestones and expected results;
Schedules effective meetings to review progress and share information; gets feedback on results from those directly involved;
Meets with management as and when required to review the results of scheduled projects and tasks

Taking initiative
Takes appropriate action when confronted with a problem or when made aware of a situation;
Implements new ideas or potential solutions without prompting;
Takes action that goes beyond job requirements in order to achieve objectives;

Key Skills, Knowledge and Experience
Degree or National Diploma (3-year) or equivalent;
At least 5 years Administration experience;
Knowledge of Microsoft suite essential
Good attention to detail and able to produce work of a high quality
Highly organized with the ability to follow tasks through to completion
Self-starter has the ability to work unsupervised and manage own time and activities;

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