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Durban: Business Development Manager (KwaZulu Natal) posted by Isilumko Staffing

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Job Description

## Job Overview

The Business Development Manager will drive new business growth, nurture client relationships, and manage all aspects of branch operations for the Durban region, ensuring profitability and expansion in the market.

## Key Responsibilities

* Lead new business development efforts, setting and meeting monthly sales targets for small-medium and enterprise segments. Cultivate strong relationships with new and existing clients.

* Manage the branch’s operational performance, including sales, inventory, cost control, and customer service.

* Develop and engage sales and technical teams, ensuring high performance and career growth.

* Implement regional growth strategies, focusing on market share, strategic partnerships, and client retention.

* Drive customer satisfaction, retention, and revenue growth through upselling and cross-selling, maintaining a 100% customer retention rate.

* Ensure the branch meets profit targets with a focus on efficient cost management and high product margins.

## Qualifications & Skills

  • Bachelor’s degree in business, Sales, or related field (master’s preferred).
  • 5+ years of experience in branch management, business development, or B2B sales, ideally in technology or SaaS.
  • Proven experience in leading teams, achieving sales targets, and managing regional operations.

## Performance Targets

The role includes KPIs around new customer acquisition, revenue growth, inventory control, first-time fix rate, and employee retention.

## Competencies

The ideal candidate will demonstrate strong leadership, strategic thinking, communication, relationship-building, and sales management skills, with a customer-first approach and readiness to travel.

About Development Jobs in Kwazulu-Natal

In Kwazulu-Natal, the development sector is a growing and dynamic field, driven by the need for innovative solutions to address complex social and economic challenges. Typically, professionals in this field work at the intersection of technology, policy, and community development, seeking to create positive impact through data-driven decision-making and strategic planning. This sector often collaborates with government agencies, non-profit organisations, and private sector entities to drive sustainable growth and development.

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In terms of compensation, salaries for development professionals in Kwazulu-Natal can vary widely depending on factors such as experience, company size, industry sector, and specific job requirements. Broadly speaking, entry-level positions typically fall within the R400 000 – R600 000 per annum range, while senior roles may command salaries ranging from R800 000 to R1.2 million per annum or more. However, it is essential to note that these are general estimates, and actual salaries can vary significantly depending on individual circumstances.

Common skills for development professionals in Kwazulu-Natal include proficiency in data analysis tools such as Excel, SQL, and statistical software; experience with geographic information systems (GIS) and mapping technologies; strong communication and interpersonal skills; ability to work with diverse stakeholders; knowledge of policy frameworks and regulatory environments; and familiarity with project management methodologies. Additionally, many development professionals possess degrees in fields such as computer science, social sciences, or public administration.

Development roles can be found across various industry sectors, including financial services, technology, manufacturing, agriculture, and government. In the financial services sector, for example, developers may work on fintech projects or develop policy recommendations to support economic growth. In the technology industry, they might focus on developing data analytics solutions for businesses or creating innovative products to improve access to financial services. The manufacturing sector often requires development professionals to design and implement efficiency-enhancing technologies, while government agencies employ developers to inform policy decisions and drive public service delivery.

For those interested in pursuing a career in development, opportunities for growth and advancement are plentiful. Typically, entry-level positions serve as a springboard for further education and training, such as graduate degrees or professional certifications. As professionals gain experience, they may move into senior roles or take on leadership positions within organisations. Development professionals can also leverage their skills to transition into related fields, such as policy analysis, research, or consultancy.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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