| Date | 2024-06-09 |
|---|---|
| Job Title | Cell C Coaching Position – Durban |
| Employer | CallForce More Information |
| Salary | 0 |
| Category | Training |
| Location |
Kwazulu Natal / Durban |
Job Summary
Responsible for the overall development and performance of an assigned incubation team through the
facilitation of the course map and as well as leading and developing the team of incubation agents. Also
responsible for the coaching of bottom performers as assigned or directed.
Responsibilities and expectations (not limited to):
- Responsible for coaching, developing, and improving the abilities of incubation agent to
effectively meet performance standards that lead to their successful graduation from the
incubation program - Coach all incubation agents making sure they achieve a benchmark of 80% on all activities
- Perform monitoring sessions and other development activities such as role playing, while
meeting the required daily and weekly quotas - Manage and reinforce the schedules of incubation agents to ensure strong attendance
throughout - Monitor maximum performance and ensure all agents performing below the 80%
benchmark are communicated to management - Provide feedback through daily, weekly, and otherwise assigned reports to Management
- Conduct daily, weekly, and otherwise assigned performance reviews of the incubation
agents, as well as creating individual development plans where needed - Influence personnel decisions for assigned incubation agents
- Identifying process improvement opportunities with the strategy and curriculum used
throughout the incubation course map - Ensures performance, graduation, and attendance goals of incubation are consistently met
Desired Experience and Qualifications
- Previous coaching/training experience at a contact center is advantageous
- Clear disciplinary Record
- Matric
- Excellent communication skills
- Computer literate
- Clear criminal record.
- Must be South African Citizen
Competencies
- Must be a peoples person
- Must be passionate about other peoples development and growth potential
- Must be comfortable facilitating reports, analysis & elaborate presentations during training
- Present and communicate information
- Coping with pressures and setbacks
- Delivering results and meeting client expectations
- Excellent administrations skills
- Attention to detail
- Good verbal communication skills
- Excellent adherence and QA scores
Cell C Coaching Position – Durban position available in Kwazulu-Natal, Durban. This job position was posted by CallForce. The job has been posted as a premium ad on 2024-06-09 at 13:29:14 in the Training category
Click Go Apply to apply online!
You might also like to look at the available jobs in the same area.
Apply directly on jobmail for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
We will list jobs at the bottom of each job, so feel free to scroll down and continue your search.
We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.
Here are some more related positions
Roodepoort: Quality Control Agent – CellphoneTabletLaptopComputer QcTester posted by Device Repair Centre
Position Available - Quality Control Agent R5,500 - R7500Device Repair Centre is looking for a Quality ControlTester candidate in Clearwater area.Do not apply if you live too far, or you are over qualified, take note of salary offering.Quality Control Age
View Job
Quality Control Agent – CellphoneTabletLaptopComputer QcTester
Gauteng: Receptionist posted by MEDICAL EXCELLENCE
Need a Office Administrator for a Medical Company based in Pretoria.Please forward CV`s to MEDICAL EXCELLENCE Receptionist position available in Gauteng, Gauteng. This job position was posted by MEDICAL EXCELLENCE. The job has been posted as a free ad on
View Job
Receptionist
Pretoria: Sales Rep posted by CellAir
Sales Rep needed for a reputable company Requirements:Valid Drivers License Previous sales rep experienceMaintaining and developing relationships with existing and potential clientsExcellent communication skills Residing in the Pretoria area Sales Rep posi
View Job
Sales Rep
Nelspruit: Assistant Dispatch & Logistics Clerk Wholesale Meat posted by PAR EXCELLANCE
Gr12; Health & Safety; Food Safety System; Comp.Lit./Word/Excel/ SAP. Must have a strong personality /be punctual/forward thinking/a fast learner/hardworking/loyal/ able to work under pressure/display good/strong leadership/planning/organisational/ admin s
View Job
Assistant Dispatch & Logistics Clerk Wholesale Meat
Pretoria City: Customer Client Liaison posted by Aerial & Satellite Excellence
Aerial & Satellite Excellence, a Multichoice DStv Agency located in Pretoria East near Menlyn, is currently seeking a Client Liaison person for counter sales and service. The role involves a variety of responsibilities including DStv Price Lock and Interne
View Job
Customer Client Liaison
Midrand: Product Co-Ordinator/Sales Admin/Food Ingredients posted by PAR EXCELLANCE
ND/B Tech/B Sc.Food Sc/Food & Nutr.;(B.Com.Sales/Mkt/Mngt); Comp Lit; 2-5 years exp mkt research /sales/mkt strategies/admin. Liaise/maint./dev.relationships primary suppliers/global manufacturers/ international/potential suppliers/ Sales/ clients/ensure b
View Job
Product Co-Ordinator/Sales Admin/Food Ingredients
Milnerton: Sales Manager – Cellular Urgent posted by OXFORD HOUSE
Cell Phone Shop Store Manager required at our Table View Bayside store. Must have at least 2 years management experience in the cellular environment and have excellent customer service.Please forward cv OXFORD HOUSE Sales Manager - Cellular Urgent positi
View Job
Sales Manager – Cellular Urgent
Centurion: Rental Agent posted by Silver Fern Realty Excellence
Up and coming Real Estate Agency seeking like minded individuals to join the team.No experience needed but will be a bonus.Must be determined to reach goals, hardworking.Students and matrics welcome.Must have own reliable vehicleReside in the Centurion are
View Job
Rental Agent
Pretoria: Baking/Food Safety & Quality Mngr/Pretoria(Fsqam), posted by PAR EXCELLANCE
ND./BTech.Food Tech.;FSSC 22 000;HACCP;Internal Auditing; Comp.Lit.; 3-5 years of baking plant exp. develop/ implement/train/ maintain/docs cntl/audit/CI/policies/SOP of Food Safety and Quality Systems.Do likewise for offices/all areas of factory. Ensure B
View Job
Baking/Food Safety & Quality Mngr/Pretoria(Fsqam),
Emalahleni: Financial Accountant Factory, Mpu posted by PAR EXCELLANCE
BCom./Compt.;Articles Accountant and/or 3+ years exp. Accountant in factory. CompLit/Great Plains. Internal/external customer service/detail orientated/ honest/ethical/accurate/assertive/pro-active/fast worker /meet deadlines/able to work under pressure. M
View Job
Financial Accountant Factory, Mpu
Newcastle: Food Buyer/Stock Controller posted by PAR EXCELLANCE
Gr.12 Maths; CompLit/Meat Matrix; 3+ yrs Buyer/Stock Controller spices/ packaging/cleaning/PPE materials/spares/lubricant in food factory. Must reduce stock holding/meet customer demand/ensure enough material for production/able to react/cover any unforese
View Job
Food Buyer/Stock Controller
Springs: Food Shift Transport/Distribution Coordinator posted by PAR EXCELLANCE
English-speaking Commercial Gr.12; MS Word/Excel/Mix Telematics/ DRM/ Roadshow; 3-5 years food ind exp in fleet utilisation/fuel usage/ consumption/planning loads cost-effectively/managing a team of 40+ /administration/prepare/present daily/monthly distrib
View Job
Food Shift Transport/Distribution Coordinator
Springs: Food Packaging & Warehouse Administrator posted by PAR EXCELLANCE
Commercial Gr 12;Dip Admin./Packaging/Warehousing; Comp.Lit/Excel;Minute Taking ;Supplier/ Receiving Policy; Inquiring SOP.Must have communication/ analytical/ structured thinking/problem solving skills/positive attitude/be assertive/a team player/deadline
View Job
Food Packaging & Warehouse Administrator
Pretoria: Shift Millwright/Packaging Technician posted by PAR EXCELLANCE
Qual. Millwright; Comp,Lit; HACCP; 5+ years of experience in FOOD production and packing plant maintenance. Must be strong in electrical fault finding and trouble shooting/understand PLC systems/ able to change and program VSD drives/change bearings, chai
View Job
Shift Millwright/Packaging Technician
Delmas: Packing And Maintenance Administratordministrator, Mpumalanga posted by PAR EXCELLANCE
English speaking Commercial/Tech.Gr.12; Dip.Administration; MS Office/Adv.Excel. Must have communication/ interpersonal/ administrative/organisational skills/be deadline driven/a logical thinker/have technical understanding. Must have 2+ yrs of experience
View Job
Packing And Maintenance Administratordministrator, Mpumalanga
Centurion: Informal Retail Channel Sales Rep. Gauteng (X3) posted by PAR EXCELLANCE
Gr.12;Excel/Word/PowerPoint; 6+ yrs exp sales/mkt/merchandising in informal retail channels/midi wholesalers/independent retailers/spazas/tuck shops. Must be a self-starter/go-getter/peoples person/innovative thinker/customer focused/orientated, display ex
View Job
Informal Retail Channel Sales Rep. Gauteng (X3)
Roodepoort: Q.A. & Food Safety Mngr, Dairy – Gauteng South – Gauteng South posted by PAR EXCELLANCE
ND/BTech.Food Tech/BSc.Food Sc; FSSC 22 000 V 6.1; 10+ years of FSMS experience in QC/QA & FSMS of which 6 years in a Senior position. Must be a team player/able to work independently/drive a task from commencement to completion/deadline driven/have excell
View Job
Q.A. & Food Safety Mngr, Dairy – Gauteng South – Gauteng South
Johannesburg: Shift Laminator Production Mngr/Flour Confectionery posted by PAR EXCELLANCE
ND/BTech/BSc/BCom.Food Sc/Prod/Ops Mngt;Food Laws;Excel/SAP; 10 Yrs exp Production Mngr (non) frozen laminated flour confect/ pastries/artisanal breads/ rolls/ yeast/sweet dough products/ implement Lean Mnfc/TPM/6S/ OEE. Schedule pack/prod/mngt costs/budge
View Job
Shift Laminator Production Mngr/Flour Confectionery
Hazyview: Assistant Poduction Mngr Meat Plant,Mpu posted by PAR EXCELLANCE
Gr.12; Comp.Lit; 4 yrs exp production meat plant/chair daily meetings days prod./discipline/SHE/ issues /ops checks/prod. plan/start-up times. Check bovine/ovine/local/export labels carcasses/ quartering/storage boxed offal in freezers/ wholesale transfer
View Job
Assistant Poduction Mngr Meat Plant,Mpu
Ladysmith: Production Supervisor Meat posted by PAR EXCELLANCE
ND/BSc/BCom Food Tech/Prod Mngt; 2-3 yrs production planning/food/meat production/packing/report writing. Plan production for day/week/perform hygiene checks/ensure QC raw material/follow SOPs/ID bottle necks/ reduce. Work to machine capacity/feedback on t
View Job
Production Supervisor Meat
Benoni: Operations Mngr €“ Deboning, Dispatch, Wholesale posted by PAR EXCELLANCE
Matric; 5-10 Yrs exp abattoir/retail/wholesale/GHP/ deboning/ processing/portioning/ admin red meat. Mngt/stand in Jnr Mngrs/production/OEE/report NCRs to COO/ QC/Maint Mngrs/ensure Jnr Mngrs cntl staff/production/check primal/ portioning/ processing order
View Job
Operations Mngr €“ Deboning, Dispatch, Wholesale
Durban: Group R & D Packaging Executive, Kwazulu posted by PAR EXCELLANCE
BSc/MSc.Food Sc/Eng/Pack Dip/ Sc; 8-10 years of exp in pack development/execution of R & D programs/5+ years exp at senior mngt level in food packaging. Looking for strong strategic leadership/business partnership skills to drive strategic business objecti
View Job
Group R & D Packaging Executive, Kwazulu
Midrand: Group R & D Packaging Executive posted by PAR EXCELLANCE
BSc/MSc.Food Sc/Eng/Pack Dip/ Sc; 8-10 years of exp in pack development/execution of R & D programs/5+ years exp at senior mngt level in food packaging. Looking for strong strategic leadership/business partnership skills to drive strategic business objecti
View Job
Group R & D Packaging Executive
Emalahleni: Production Mngr Maize Mill posted by PAR EXCELLANCE
Tech Gr 12; Milling Tech.(M-A/W-A); Valid Fumigation; Maize Grading; OHS Act; CompLit/Word/Excel; Food Safety/ HACCP/ISO/FSSC 22000. 10 Yrs exp Production Mngr Maize ,incl. budgeting, planning, HR/time sheets/leave/training plans/performance assessment/dis
View Job
Production Mngr Maize Mill
Alberton: Production Mngr Meat posted by PAR EXCELLANCE
Afrikaans/English ND/B Sc/B Com Ind Eng/Prod/Ops/Bus. Mngt/Food Sc;QMS/ FSMS/FSSC/HACCP/EMS/SHE/Employ Laws; Proj. Mngt; Meat Matrix/Excel/ PowerPoint; 10+ yrs exp fresh cut/value-added & processed meat/ packing/analytical/statistical ability/bus & financi
View Job
Production Mngr Meat