| Date | 2024-09-16 |
|---|---|
| Job Title | Debt Recovery Operations Manager |
| Employer | Sandi Crowther Recruitment More Information |
| Salary | 24000 |
| Category | Insurance And Investments |
| Location |
Kwazulu Natal / Umhlanga |
Job Summary
Responsibilities:
- Oversee all aspects of non-call centre debt recovery operations, ensuring that processes are efficient, compliant, and aligned with company goals
- Manage internal and external debtor tracing efforts, ensuring seamless coordination with external service providers
- Lead the credit listing process, ensuring accuracy and adherence to legal and regulatory requirements
- Supervise bulk communications to debtors, ensuring messaging is consistent and compliant
- Lead a team of internal staff members, providing guidance, training, and support to maximise their performance
- Utilise data analytics and spreadsheets to monitor, measure, and continuously improve departmental performance
- Prepare and present regular reports to senior management, focusing on key metrics, process improvements, and strategic recommendations
Requirements:
- Proven experience in managing operational processes, particularly within the legal, financial services, or debt recovery sectors
- Strong leadership and team management skills, with the ability to motivate and develop staff
- Excellent data management and spreadsheet skills
- Ability to manage multiple complex projects and priorities in a fast-paced environment
- Exceptional communication and interpersonal skills
- Experience in coordinating with external service providers while managing internal operations
Apply: Sandi Crowther Recruitment
Debt Recovery Operations Manager position available in Kwazulu-Natal, Umhlanga. This job position was posted by Sandi Crowther Recruitment. The job has been posted as a char8000 ad on 2024-09-16 at 01:08:47 in the Insurance And Investments category
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