Durban: Insurance Consultants posted by CallForce

January 15, 2026 Jobs in Durban

CallForce

Kwazulu-Natal

Other IT/Computer

Job Description

About the Role

We are seeking highly skilled and experienced Insurance Consultants to join our team in Durban, providing end-to-end service and support to brokers. As an Insurance Consultant, you will be responsible for servicing broker requests, dealing with general insurance and policy-specific enquiries, and assisting with the issuance of new policies, policy maintenance, renewal, and agri aspects of policies.

Key Responsibilities

Providing telephonic/email support to the intermediary on record, authorised representatives from the brokerage, and broker services;
Dealing with general insurance and policy-specific enquiries;
Dealing with issuance of new policies/policy maintenance/renewal/agri aspects of policies;
Assisting to resolve all insurance queries within required timeframe and compliance requirements;
Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books;
Undertaking to adjust premiums in line with new asset values;
Managing client expectation on expected turnaround times for submitted requests;
Adhering to underwriting criteria and regional requirements;
Assist with profiling the client with the best suitable product and underwriting criteria;
Advising brokers to ensure that we meet with clients needs in terms of the correct cover and product;
Assisting in implementing solutions for improvement; and
Standing in for Consultants should they be absent or on leave during busy periods or absence of key resources, assisting where required.

Requirements

2+ years of experience in insurance or related field;
Strong communication and interpersonal skills;
Ability to work under pressure and meet deadlines;
Proficient in using software applications such as CRM systems and Microsoft Office;
Strong analytical and problem-solving skills;

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Qualifications

No formal education required.

Salary & Benefits

The salary for this role is R [salary amount] per annum, paid monthly. Additional benefits include a comprehensive pension plan, medical aid scheme, and annual leave accrual.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Kwazulu-Natal

The IT and computer industry in Kwazulu-Natal is generally thriving, with a strong demand for skilled professionals to drive technological advancements and support business growth. Typically, the job market is characterized by a high level of competition, with many talented individuals vying for positions in this field. Commonly, this competitiveness results in attractive salary packages that reflect the industry’s value.

Salary ranges for IT and computer professionals in Kwazulu-Natal can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level roles may command salaries within the range of R300 000 to R600 000 per annum, while senior positions or those in larger companies can expect salary ranges of up to R1 million or more. Experience, qualifications, and specific job requirements often influence actual salaries, so it is essential to research market rates for your desired role.

Common skills required for IT and computer professionals include proficiency in programming languages such as Java, Python, or C++, strong understanding of data structures, algorithms, and software engineering principles, and experience with cloud computing platforms like AWS or Azure. Additionally, many employers require IT professionals to possess excellent problem-solving skills, be able to communicate technical concepts effectively, and have a strong foundation in computer systems and networking fundamentals.

The IT and computer industry is a significant contributor to various sectors in Kwazulu-Natal, including the financial services sector, technology industry, manufacturing sector, and more. These industries often require skilled professionals to support their digital transformation initiatives and maintain competitiveness in today’s fast-paced technological landscape.

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Career development opportunities for IT and computer professionals in Kwazulu-Natal are numerous, with many institutions offering training programs, certifications, and apprenticeships to enhance skills and knowledge. Typically, career progression involves taking on more senior roles, specializing in specific areas of expertise, or transitioning into leadership positions.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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