Durban: Loyalty and Rewards Specialist posted by Ad Talent Africa

Who are we:

We are a fast-paced organisation with a collaborative and dynamic environment. Marketing is central to driving growth, engagement and retention across multiple products and services.

Who are we looking for: Loyalty and Rewards Specialist who will be responsible for designing, implementing and optimising loyalty and rewards initiatives that drive customer engagement and retention. This role focuses on creating data-driven, CRM-based reward programmes and campaigns that enhance the customer journey, encourage repeat activity and build long-term loyalty.

What will you do:

• Build and optimise CRM-led loyalty and rewards programmes

• Drive retention through smart lifecycle journeys

• Track performance, ROI and continuously optimise

• Collaborate with Marketing, Product and Data teams

What will you need:

• 3-5 years experience in Marketing and Operations/Admin

• Strong CRM, analytics and collaboration skills