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Durban: Loyalty and Rewards Specialist posted by Ad Talent Africa

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Job Description

Who are we:

We are a fast-paced organisation with a collaborative and dynamic environment. Marketing is central to driving growth, engagement and retention across multiple products and services.

Who are we looking for: Loyalty and Rewards Specialist who will be responsible for designing, implementing and optimising loyalty and rewards initiatives that drive customer engagement and retention. This role focuses on creating data-driven, CRM-based reward programmes and campaigns that enhance the customer journey, encourage repeat activity and build long-term loyalty.

What will you do:

  • Build and optimise CRM-led loyalty and rewards programmes

  • Drive retention through smart lifecycle journeys

  • Track performance, ROI and continuously optimise

  • Collaborate with Marketing, Product and Data teams

What will you need:

  • 3-5 years experience in Marketing and Operations/Admin

  • Strong CRM, analytics and collaboration skills

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Marketing Jobs in Kwazulu-Natal

The marketing profession is a dynamic and competitive field in Kwazulu-Natal, South Africa, with the global marketing industry continuing to grow in relevance and importance. Generally, marketing positions across various industries are in demand, with the financial services sector, technology industry, and manufacturing sector often employing marketing professionals.

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Typically, marketing roles in Kwazulu-Natal can command salaries ranging from R400 000 to R800 000 per annum, depending on factors such as experience, company size, and industry sector. However, it’s essential to note that these figures are broad estimates and can vary significantly based on individual circumstances. For instance, entry-level marketing roles may start at the lower end of this range, while senior or specialized positions may command higher salaries.

Common skills for marketing professionals in Kwazulu-Natal include digital marketing expertise, creative problem-solving, data analysis and interpretation, effective communication and presentation skills, and a solid understanding of market trends and consumer behaviour. Other essential skills often include project management, strategic thinking, and collaboration with cross-functional teams.

The financial services sector, technology industry, and manufacturing sector are common industries that employ marketing professionals. In the financial services sector, marketing roles may focus on promoting banking and investment products, while in the technology industry, marketing professionals may be responsible for launching new software or hardware solutions. The manufacturing sector often requires marketers to develop campaigns promoting products and services to a diverse range of customers.

Career development opportunities for marketing professionals in Kwazulu-Natal are plentiful, with many roles offering potential for promotion or specialized positions within companies. With experience, marketers can transition into leadership roles, specialising in areas such as product management, brand strategy, or digital transformation. Others may choose to pursue advanced degrees or certifications in marketing, data science, or a related field.


This information provides general career guidance. Actual salaries and requirements vary by employer.

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