Durban North: General Manager posted by Network Finance
Posted on 2025-04-30 00:00:00
| Employer | Network Finance |
|---|---|
| Category | General Management |
| Location | Kwazulu-Natal / Durban North |
Job Summary
- Oversee margins and discounts to ensure consistent revenue growth.
- Guide and mentor Sales Reps to adhere to selling principles and ensure performance targets are met.
- Monitor and manage spending within flexible budgets to meet revenue and income targets.
- Take action when targets are not met, ensuring continuous profit growth.
- Ensure all goods are received, checked, and put away daily. Oversee daily cycle counts to maintain stock accuracy.
- Ensure deliveries are made on time and in full, achieving customer service turnaround standards.
- Monitor delivery performance and service standards of external couriers.
- Oversee customer service operations in the Call Centre/ Internal Sales team, ensuring all complaints and queries are resolved within SLA.
- Ensure warehouse operations adhere to standard procedures.
- Build and maintain customer relationships, resolving issues related to logistics, pricing, returns, and repairs promptly.
- Promote the usage of our digital platforms, encouraging online transactions to drive growth.
- Oversee head counts, manage overtime, and ensure leave and absenteeism are effectively planned.
- Facilitate training initiatives and ensure employees are aligned with their performance goals and ratings.
What Do You Need?:
- Grade 12 qualification
- A 3-year qualification in Business Management or Commerce
- 8-10 years of experience in Sales and Operational Management, at a Senior Management level
- Willingness to travel as required
APPLY NOW!
If you are interested in this opportunity, please apply directly. For more vacancies, please visit www.********.co.za
If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
For more information contact:
Rudi Delport
Talent Specialist in Finance and Supply Chain
012 348 4940
Click Go Apply to apply online!
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