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Durban: Telesales Agent posted by Tower Group

Telesales Agent

Posted on 2025-04-09

Employer Tower Group
Salary 0
Category Tourism Hospitality
Location Kwazulu Natal  /  Durban

Job Summary

Our client, a leader in the Hospitality/Food industry is seeking a Telesales Agent to join their team based in Durban.

MINIMUM REQUIREMENTS

  • Grade 12
  • Computer literate with strong Excel skills
  • At least 2 years of selling experience in an similar environment

MAIN JOB FUNCTIONS

  • Handling incoming calls from customers on catering equipment inquiries and quotations.
  • Generate and send quotations to customers.
  • Follow up on quotes and process catering equipment orders.
  • Grow the basket with current customers by introducing new products.
  • Contribute towards achieving sales targets set out for the team.
  • Participate in promotions to generate revenue for the business.
  • Liaise with buying on out-of-stock items, follow up and send out communications to customers

PERSONAL ATTRIBUTES

  • Excellent communication skills and fluent in English, Zulu and/or Afrikaans
  • Very good communication skills & telephone etiquette.
  • Computer literacy.
  • Sound knowledge of catering would be advantageous.
  • Capacity to manage and maintain client relationships.
  • High energy levels.
  • Ability to work independently and be part of a team.
  • Ability to work in a highly pressured environment.
  • Good listener.
  • Meticulous attention to detail.
  • Strong administrative skills.
  • Sense of urgency.

Telesales Agent position available in Kwazulu-Natal, Durban. This job position was posted by Tower Group. The job has been posted as a premium ad on 2025-04-09 at 13:08:23 in the Tourism Hospitality category

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