Job Description
About the Role
Flair TM is a progressive property development company based in Centurion, seeking an experienced Business Analyst to join our team. We are looking for a skilled professional who can engage in meaningful business process improvement projects and develop expertise in process analysis, PMO, and change management.
Key Responsibilities
- Conduct thorough analysis of current business processes and identify opportunities for improvement.
- Analyse data trends, identify risks, and provide insights to support decision-making.
- Collaborate with stakeholders to gather, validate, and document business requirements.
- Develop and maintain detailed process maps, workflows, and documentation using standards such as BPMN.
- Perform gap analysis between current processes and desired outcomes and recommend actionable solutions.
- Facilitate workshops and meetings to elicit requirements and ensure stakeholder alignment.
- Work closely with cross-functional teams to support the successful implementation of approved process changes.
- Assist with user acceptance testing (UAT) and maintain requirements traceability throughout the project lifecycle.
- Conduct regular reviews of processes to identify potential issues and recommend improvements.
- Document policies and standard operating procedures (SOPs) using PMO-approved templates, ensuring alignment with business requirements.
- Identify policy-related gaps during process development and recommend changes for inclusion in draft policy documents.
- Support change management activities by providing input for training materials and user documentation.
- Stay up to date with industry trends and best practices to continuously improve business processes.
Requirements
- Proven experience as a Business Analyst or similar role (minimum 3–5 years for mid-level).
- Familiarity with BPMN and process modelling tools (Visio, Smartsheet, SIPOC).
- Experience with requirements management tools and methodologies.
- Knowledge of project management principles (PMI-PBA advantageous).
Qualifications
- Bachelor’s degree in Business Administration, Management, or related field.
Salary & Benefits
[Salary range for the position]
How to Apply
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