East London: Management Assistant posted by Palesa Mbali Group

Purpose of the Role:

The Management Assistant provides high-level administrative and operational support to senior management. This role ensures the efficient coordination of executive activities, enabling leaders to focus on strategic priorities. The Management Assistant acts as a gatekeeper, problem solver, and trusted liaison across the business.

Responsibilities are but not limited to

• Strong product/service comprehension for articulating to customers.
• Analytical skills for product effectiveness and efficiency.
• Customer engagements: understanding the needs of the customers and provide efficient and effective solutions.
• Assisting and providing input on product/service development and handling service providers’ queries.
• Assisting with compliance submissions for the products & services.
• Filling and contract management.
• Managing the office of the Director.
• Preparing and presenting product/service reports to the Director.
• Manage contact between customers, clients, service providers, and all stakeholders and businesses.
• Enroll and assist customers in taking up the services through various tech platforms and sourcing client documents/information required for each product.

Attributes:

• Commercial / business acumen
• Focus and attention to detail – Customer / client-centric minded.
• Analytical skills.
• Effective communication skills

Requirements:

• 2 to 5 years experience in a diversified business environment (experience in hospitality, retail, or restaurant industry advantageous).
• Degree or Diploma in business management or related.