Job Description
Minimum skills and experience required:
- Matric or equivalent
- Must have FMCG experience – minimum 3 years
- Must have managed staff
- Stable work history
- Own transportation
Duties and Responsibilities:
- Oversee store operations during manager’s absence – ensure smooth functioning of all departments
- Supervise staff and delegate tasks – maintain productivity and resolve staffing issues
- Monitor sales and customer service – ensure high service standards and address customer concerns
- Manage cash handling and banking procedures – oversee tills and daily cash-up
- Ensure compliance with company policies – maintain health, safety, and operational standards
- Control tock and inventory – check stock levels and assist with ordering when needed
- Handle operational issues promptly – resolve problems to keep the store running efficiently
- Report to senior management – provide updates on store performance during relief period
- Support promotional activities – implement and monitor in-store promotions
- Maintain store cleanliness and presentation – ensure the store is well-organized and appealing
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