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East London: Relief Manager posted by Kempston Recruitment

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Job Description

RELIEF MANAGER

Minimum skills and experience required:

  • Matric or equivalent
  • Must have FMCG experience – minimum 3 years
  • Must have managed staff
  • Stable work history
  • Own transportation

Duties and Responsibilities:

  • Oversee store operations during manager’s absence – ensure smooth functioning of all departments
  • Supervise staff and delegate tasks – maintain productivity and resolve staffing issues
  • Monitor sales and customer service – ensure high service standards and address customer concerns
  • Manage cash handling and banking procedures – oversee tills and daily cash-up
  • Ensure compliance with company policies – maintain health, safety, and operational standards
  • Control tock and inventory – check stock levels and assist with ordering when needed 
  • Handle operational issues promptly – resolve problems to keep the store running efficiently
  • Report to senior management – provide updates on store performance during relief period
  • Support promotional activities – implement and monitor in-store promotions
  • Maintain store cleanliness and presentation – ensure the store is well-organized and appealing



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