Eastern Cape: Alarm Technician posted by Staff Solutions
Posted on 2025-05-03 00:00:00
| Employer | Staff Solutions |
|---|---|
| Category | Security |
| Location | Eastern Cape / Eastern Cape |
Job Summary
- Complete all assigned service calls, installations, takeovers, and linkups within the allocated time frame set by the Alarms Administrators.
- Communicate promptly with management if time constraints affect job completion, ensuring clients are informed and rescheduled accordingly.
- Ensure that all work complies with SAIDSA Bylaws 25 & 1-6 and company standards.
- Maintain professional communication with the Control Room and Alarms Administrator regarding job progress, movements, and any delays.
- Address any client complaints, excessive false alarms, or control room communication issues due to poor workmanship in your own time.
- Redo any incorrectly completed work at your own cost if using company time, including fuel reimbursement for unnecessary travel.
- Adhere to company policies regarding uniform (clean and neat), grooming standards (clean-shaven), and code of conduct at all times.
- Report any damaged/broken equipment or furniture at a client’s premises to the Alarms Administrator immediately.
- Identify and report non-compliant equipment or incorrect placements on-site to ensure the client is informed and necessary corrective measures are taken.
- Follow the standard practice of installing clockwise detectors in ceilings during all service calls and report if one is missing.
- Ensure completion of assigned work and communicate any obstacles preventing completion to the Alarms Administrator immediately.
- Comply with all work instructions, memos, and manuals related to the role, including reading, understanding, and signing the H2BAT (How to Be an Alarm Technician) manual.
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