Job Description
About the Role
Kendrick Recruitment is now seeking an experienced and hands-on Assistant Lodge Management Couple for a stunning luxury lodge situated near East London in the Eastern Cape. This is an exciting opportunity for a dynamic couple with strong operational experience, excellent guest relations skills, and a passion for delivering exceptional hospitality in a luxury safari environment.
Key Responsibilities
- Ensure the highest standards of guest service and hospitality are consistently maintained.
- Manage and oversee daily lodge operations, ensuring smooth coordination across departments.
- Support the General Manager in day-to-day management and decision-making.
- Uphold the lodge’s brand standards, ensuring attention to detail across all guest touchpoints.
- Engage with guests in a warm and professional manner, ensuring memorable experiences.
- Supervise, train, and motivate lodge staff to ensure excellent service delivery.
- Promote teamwork, accountability, and a positive working environment.
- Assist with staff scheduling and performance management.
- Ensure that all staff operate in line with company policies and procedures.
Requirements
- Previous experience in a management couple role within a luxury lodge or similar hospitality environment.
- Strong understanding of lodge operations, including front of house, housekeeping, and F&B.
- Excellent interpersonal and communication skills.
- Highly organised with strong attention to detail and problem-solving ability.
- Confident in managing staff and guest relations under pressure.
Qualifications
- Driver’s licences essential.
Salary & Benefits
Negotiable, depending on experience. Live-in position.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in South Africa
The catering and hospitality industry in South Africa is a vibrant sector that provides numerous career opportunities for those passionate about delivering exceptional food and service experiences. Generally, the job market trends in this field are shaped by the country’s growing tourism industry, with many establishments seeking to enhance their offerings to attract both local and international visitors.
Typically, salaries for catering and hospitality roles in South Africa can vary widely depending on factors such as experience, company size, and industry sector. For entry-level positions, broad salary ranges often fall between R30 000 to R50 000 per annum, while more senior roles may command salaries ranging from R60 000 to R120 000 or more. However, these figures are only a general guideline, and actual salaries can differ significantly based on individual circumstances.
Common skills required for catering and hospitality roles in South Africa include excellent communication and interpersonal skills, the ability to work effectively under pressure, strong attention to detail, and a passion for delivering exceptional customer service. Other essential skills may include basic knowledge of food preparation and presentation, understanding of health and safety regulations, and proficiency in point-of-sale systems and inventory management software.
Many industries commonly employ catering and hospitality professionals, including the financial services sector, technology industry, manufacturing sector, and tourism operators. These sectors often require staff with diverse skill sets, from fine dining establishments to hotels and event venues.
Career development opportunities are plentiful for those in the catering and hospitality industry. Typically, roles such as senior sous chef or department manager offer a clear path for career progression, while specialized skills like food costing and menu planning can be valuable assets in advancing within an organization. With experience, many professionals choose to pursue management positions or even entrepreneurial ventures, leveraging their expertise to build successful businesses.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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