Job Description
About the Role
Dis-Chem Pharmacies is seeking Store Admin Managers to join their team in the South Coast / Eastern Cape region. As a key member of our retail operations, you will play a vital role in ensuring the smooth day-to-day management of our stores. With a strong focus on customer service and operational excellence, we are looking for a highly motivated individual to drive sales growth, improve profitability, and enhance the overall customer experience.
Key Responsibilities
- Assist the Store Manager with any reasonable duties in the trading routine
- Optimize store operations and manage goods in transit as directed by company procedures
- Manage branch shrinkage and consumables expense within store objectives
- Continuously report and encourage new loyalty signups
- Manage human resource processes, submissions, and documentation for the entire business unit in compliance with standard operating procedures
- Take ownership of the workforce management system (KRONOS) within the business units
- Ensure the company performance management systems are implemented and executed as directed by company policy
- Take control and manage the store cash resources, daily takings
- Ensure transaction integrity throughout the branch by effective monitoring, implementation, and evaluation of adherence to company internal control procedures
- Manage cashier service levels and cashier productivity rates
- Assist with managing goods receiving function, direct and indirect credits function within the business unit to include standard operating procedures as well as mentorship, growth performance, and development of all staff members forming these functions
- Ensure transaction integrity for incoming goods receipts and outgoing returns throughout the business unit by effective monitoring, implementation, and evaluation of adherence to company internal control procedures
Requirements
- Minimum of 3 years retail experience in receiving, front shop operations, customer service, human resource management, and store administration
- Minimum of 2 years management experience of a staff complement of around 8
- Computer literate MS Office
- Willing and able to work retail hours
Qualifications
- Diploma/Degree in Financial/Administration/Retail/Business Management (advantageous)
Salary & Benefits
- Market-related salary
- Medical aid
- Provident fund
About Retail / wholesale Jobs in KwaZulu-Natal
The retail and wholesale sector is a significant contributor to the KwaZulu-Natal economy, providing employment opportunities for many locals. Typically, this industry experiences steady growth due to the increasing demand for goods and services from local and international markets. However, like any sector, it can be affected by economic fluctuations, and job seekers should be prepared for variations in the job market.
When considering a career in retail or wholesale in KwaZulu-Natal, salary expectations can vary widely depending on factors such as experience, company size, and industry sector. Generally, entry-level positions may start at around R10 000 – R20 000 per annum, while senior roles can command salaries ranging from R40 000 to over R100 000 per year, although these figures are highly dependent on individual performance and company requirements.
Common skills required for retail and wholesale roles in KwaZulu-Natal include excellent customer service skills, attention to detail, effective communication, organisational abilities, problem-solving skills, data analysis, and adaptability. These skills are widely valued across various industries and can be developed through training and experience. Additionally, knowledge of inventory management systems, supply chain logistics, and cash handling procedures is often essential for success in this field.
The retail and wholesale sector encompasses a range of industries, including the manufacturing sector, e-commerce, financial services sector, and more. Companies operating in these sectors often require staff to manage day-to-day operations, maintain customer relationships, and drive sales growth.
Career development opportunities are available across various levels within the retail and wholesale sector. Typically, employees can progress from entry-level positions to supervisory roles, then on to management positions or specialist roles such as logistics management or supply chain analysis. With experience and further education, job seekers can also transition into related fields like business administration, human resources, or even entrepreneurship.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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