Menu Close

Free State: Temp Client Services Administrator posted by AtripleA recruitment & temps

Free State: Temp Client Services Administrator posted by AtripleA recruitment & temps

Posted on 2025-06-17 00:00:00

Job Summary

Our client in the Insurance industry is looking for a Temp Client Services Administrator.

Key responsibilities

1. Render client services
• Adhere to client service procedures: maturities, policy contracts, loan applications, cancellations, amendments, financial and general enquiries
• Update client personal details and AIMS notes
• Provide correct and accurate advice to clients on products and services (TCF)
• Inform clients and update changes to their policy (TCF)
• Liaise with relevant departments to gather information to resolve clients’ queries
• Maintain required business retention rate
• Handle all complaints and enquiries
• Escalate complaints to Office Manager and Complaints Handling Officer
• Follow complaints procedure
• Handle all incoming calls and walk-in clients

2. Administrate loan requests
• Collate all documents required for loan application e.g. positive identification of client
• Verify and ensure clients forms are completed correctly.
• Validate and pre-assess whether the client qualifies for a loan
• Make preliminary decision on the loan application and inform clients thereof
• Submit all required forms to Head Office for processing
• Update and make notes on system
• Follow up with Head office and update clients on application progress, outcome or until finalized
• Advise client on repayment terms of loan (TCF)

3. Administrate Claims
• Verify claims documents as per standard procedure
• Assist clients with the completion of claim forms
• Submit all claims received to Head office
• Submit any outstanding documentation as per Head Office request
• Keep claims register up to date

4. Advise clients on cancelations
• Advise the client of the process and disadvantages of cancelation
• Retain the policy by proposing different options (loan, partial surrender paid up)
• Inform relevant Sales Manager of the intended cancelation for retention
• As per client’s request follow the standard cancelation procedure

5. Administrate demutualization process
• Capture client information
• Inform clients of status of their shares
• Update client’s information on Aims systems
• Register and forward to Head office

6. Office Administration
• Manage mail and fax
• Prepare statistical reports
• Assist with data capturing when required
• Encourage clients to complete the survey

View Job  Pretoria: Senior Estimator (Construction) posted by AtripleA recruitment & temps

7. Fit and Proper Requirements
• Adhere and comply to FSB board notice in terms of FAIS

8. Documentation and filing procedures
• Keep record systems up to date
• File and keep documentation for a period as required by the legislation

Requirements
• Recognized Qualification as per the FSB
• RE 5
• Registration as an Employee Representative (FSB)
• 2 Years’ Experience in the Insurance Industry
• 1 Year Client Services
• 1 Years’ experience in: Category A, B, C and retail benefits (Advantage)
• Matric

Send your CV and latest pay slip to *****@*****.co.za

ATripleA Recruitment and Temps

www.********.co.za

Click Go Apply to apply online!


Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Free State, Free State

Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions


Free State: Debt Collection Call centre agent – Three positions available posted by Capital Link Collections

Call centre agent position available with a dynamic collection agency.The successful applicant will be required to consult outstanding accounts with debtors...


View Job
Debt Collection Call centre agent – Three positions available

Free State: Senior Project Manager (Electrical)

Applicants must have the following requirements Must have a Bachelors Degree or Diploma in Electrical Engineering or Construction. Must have 8-10 years of...


View Job
Senior Project Manager (Electrical)

Free State: Senior Electrical Site Agent

Applicants must have the following requirements Must have a Bachelors Degree or Diploma in Electrical Engineering or Construction. Must have a Trade Test...


View Job
Senior Electrical Site Agent

Welkom: Passenger Vehicle Dealer Principal – Welkom, Free State

Duties Manage the complete dealership, including sales of parts, and service departments Develop, align, and implement sound business strategies to achieve...


View Job
Passenger Vehicle Dealer Principal – Welkom, Free State

Johannesburg: Sales Representative – Gauteng & Free State

We are seeking a highly motivated and results-driven Sales Representative to join our growing team. The successful candidate will be responsible for...

View Job  South Africa: Lodge/Villa Manager posted by Kendrick Recruitment

View Job
Sales Representative – Gauteng & Free State

Northern Free State: AGRICULTURAL SALES REPRESENTATIVE

MINIMUM REQUIREMENTS Agricultural DiplomaDegree Previous farming experience with fertilizer and chemical pesticides Minimum of 2 years previous sales...


View Job
AGRICULTURAL SALES REPRESENTATIVE

Bethlehem: DENTIST | BETHLEHEM, FREE STATE

A Dental Practice in Bethlehem, Free State needs an HPCSA-registered Dentist with a BChD degree to join their team in a permanent position. As a member of...


View Job
DENTIST | BETHLEHEM, FREE STATE

Free State: ZMO 15771 – Vegetation Team Leader

Employer Description Safari Lodge in the Free Sate Job Description Our client is looking for a dedicated Vegetation Team Manager to join their team. Key...


View Job
ZMO 15771 – Vegetation Team Leader

Free State: Senior Project Manager (Electrical) posted by Construct Executive Search

Applicants must have the following requirementsMust have a Bachelors Degree or Diploma in Electrical Engineering or Construction.Must have 8-10 years of...


View Job
Senior Project Manager (Electrical)

Free State: Senior Electrical Site Agent posted by Construct Executive Search

Applicants must have the following requirementsMust have a Bachelors Degree or Diploma in Electrical Engineering or Construction.Must have a Trade Test...


View Job
Senior Electrical Site Agent

Bloemfontein: Regional Human Resources Manager – Free State posted by JorDan HR

The Regional HR Manager will be responsible for managing and overseeing the entire human resource function for the region. The main responsibilities include...


View Job
Regional Human Resources Manager – Free State

Free State: Clinical Facilitator

The successful candidate will be responsible for supporting both theoretical and practical learning for students and staff within clinical environments,...


View Job
Clinical Facilitator

Free State: Clinical Application Support Specialist

Key focus will include, but not limited too Providing hands-on support for electronic medical systems used within the hospital. Work closely with healthcare...


View Job
Clinical Application Support Specialist

Free State: EGG DONOR – #MAKE A DIFFERENCE#BECOME A HOPE-GIVER#JOIN US AS AN EGG DONOR posted by GiftOvLife

Are you a kind, healthy woman aged 19 to 32? Your generosity could give someone the greatest gift of all a family. What Is Egg Donation?Egg donation is a...


View Job
EGG DONOR – #MAKE A DIFFERENCE#BECOME A HOPE-GIVER#JOIN US AS AN EGG DONOR

Free State: Computer IT met logistiek posted by Rainbow Recruitment

Ons klient is op soek na jong Afrikaans Persone wat vlot Afrikaans praat met IT agtergrong om beheer kamer met vloot van kliente te werk... die ideale...

View Job  Richards Bay: Financial manager posted by Network Finance

View Job
Computer IT met logistiek

Free State: Paramedics posted by Complete Healthcare Services

Paramedics Required BLS, ILS.Requirements Minimum Educational Qualifications Successfully completed an appropriate Basic Life Support BLS or Intermediate...


View Job
Paramedics

Free State: Professional Registered Nurses posted by Complete Healthcare Services

Complete Healthcare Services, a leading Registered Nursing Agency, situated in Mulbarton, Johannesburg, is seeking dedicated and compassionate Professional...


View Job
Professional Registered Nurses

Free State: Enrolled Nurses posted by Complete Healthcare Services

The successful candidate will work on a one-to-one basis with patients in the comfort of their homes OR caring for a patient in a facility. Minimum...


View Job
Enrolled Nurses

Free State: Enrolled Nurse Assistants posted by Complete Healthcare Services

The successful candidate will work on a one-to-one basis with patients in the comfort of their homes OR caring for a patient in a facility. Minimum...


View Job
Enrolled Nurse Assistants

Free State: REGISTRATION PHARMACIST posted by Complete Healthcare Services

REGISTRATION PHARMACISTMedication Dossier registration Pharmacist requiredHow to ApplyPlease forward updated CV with relevant documents to both the...


View Job
REGISTRATION PHARMACIST

Bethlehem: DENTIST | BETHLEHEM, FREE STATE posted by MedE Recruit

A Dental Practice in Bethlehem, Free State needs an HPCSA-registered Dentist with a BChD degree to join their team in a permanent position. As a member of...


View Job
DENTIST | BETHLEHEM, FREE STATE

Free State: Senior Clerk (Insurance) posted by AtripleA recruitment & temps

Our client in the Insurance industry is looking for a Senior Clerk Field Broker Support.Key responsibilities 1. Provide administrative support to the...


View Job
Senior Clerk (Insurance)

Bloemfontein: Dispensing Doctor Sales Rep (Free State/ Northen Cape) posted by Pro Tem

Main Purpose of JobAre you a driven sales professional with a passion for the pharmaceutical industry? Do you excel at building relationships and...


View Job
Dispensing Doctor Sales Rep (Free State/ Northen Cape)

Bloemfontein: Sales Rep – Pharmaceutical (Free State) posted by Pro Tem

Main Purpose of JobThe Pharmaceutical Sales Representative is responsible for promoting and selling the companys products across diverse pharmacy...


View Job
Sales Rep – Pharmaceutical (Free State)

Ficksburg: Technical Sales Representative, Free State posted by Mirna Butler Recruitment

Our client is seeking dynamic and driven Technical Sales Representatives to join their team. The successful candidates will be responsible for the sales and...


View Job
Technical Sales Representative, Free State

Share this to someone who needs a job:
Posted in Jobs in Free State, Jobs in South Africa

More Jobs in Your Area