Client Support Specialist
Posted on 2025-04-09
| Employer | RareCruit |
|---|---|
| Salary | 20000 |
| Category | Finance Accounting |
| Location | Gauteng / Gauteng |
Job Summary
Responsibilities:
- Onboarding of clients, ensuring that workflow and system requirements are met (this includes completing documents, performing compliance and checks, and uploading of all supporting information)
- Identify correct onboarding process for billers and direct accordingly
- Manage various portals and inboxes, ensuring compliance with specifications for applications
- Escalate any issues to the Customer Relationship Manager where applicable
- Updating of biller details on the Onboarding and Integrations workflow system
- Perform compliance checks on billers requesting changes to their current profile
- Forward relevant documentation to Accounts department for sign-off
- Assist with preparing Tender files according to the standards for Tenders
Minimum
Requirements:
- 3 – 5 years’ experience in a similar customer support role
- Full understanding of the Microsoft suite, specifically Excel (including formulas and pivots)
- Experience in the Financial Services industry with focus on the payments industry is advantageous
- Valid driver’s license and reliable transport
- Fluent in English and a good understanding of Afrikaans. Any additional language will be seen as beneficial
Follow us on social media for the latest jobs, trends and market insight:
Website:
www.********.co.za
Click Go Apply to apply online!
You might also like these jobs in the same area.
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Johannesburg: Client Support Specialist
Responsibilities: Onboarding of clients, ensuring that workflow and system requirements are met (this includes completing documents, performing compliance and checks, and uploading of all supporting information) Identify correct onboarding process for bill
View Job
Client Support Specialist
Gauteng: Client Support Officer posted by Manpower Group
Responsibilities:Manage databases and execute reports to track and support implementation and oversee compliance initiatives.Process new sales, arrange and facilitate meet-and-greet sessions with clients.Ensure projects are kicked off by communicating all
View Job
Client Support Officer
Gauteng: Client Support Specialist posted by RareCruit
Responsibilities:Onboarding of clients, ensuring that workflow and system requirements are met (this includes completing documents, performing compliance and checks, and uploading of all supporting information)Identify correct onboarding process for biller
View Job
Client Support Specialist
Somerset West: Client Services Officer (Client Support)
The focus will be to follow the processes and procedures to execute client requests and instructions. The role requires high levels of engagement with clients, distribution partners and service providers. The post holder is required to contribute in a posi
View Job
Client Services Officer (Client Support)
South Africa: Client And Support Specialist | Cape Town | Artisan Industry
We are looking for a creative, organised and tech-savvy individual to be part of a brand-new Online Platform that will specialise in promoting the Artisan Industry. The Client Liaison and Support Specialist will be able to work independently from anywhere
View Job
Client And Support Specialist | Cape Town | Artisan Industry