Gauteng: Collections Specialist posted by Flair TM

Key Responsibilities

• Manage a portfolio of high-value and complex delinquent accounts (bursars, retail, canteens, telecoms, and vacated arrears).
• Initiate and maintain debtor contact to negotiate settlements, payment plans, and resolve disputes.
• Apply advanced debt recovery and creditors management techniques to meet collection targets.
• Support intake and vacate processes for student residences, ensuring AODs and payment arrangements are finalised.
• Provide subject matter expertise to the Collections team and assist in process improvement.
• Analyse collections and payment data to provide performance insights.
• Ensure compliance with NCA, POPIA, and company credit control policies.
• Maintain a professional and customer-focused approach in all debtor and creditor interactions.

? Requirements

• Matric / Grade 12 (Finance or related tertiary qualification preferred).
• Proven experience in collections, credit control, accounts payable, or accounts receivable.
• Strong background in student accommodation or property management (advantageous).
• Excellent negotiation, communication, and analytical skills.
• Sound understanding of collections legislation and compliance.
• Advanced proficiency in Microsoft Office (especially Excel).
• Integrity, attention to detail, and ability to work independently.

? Why Join the Team?

Exciting opportunity within a growing property and student accommodation finance environment.
Exposure to both collections and accounts payable functions.
Collaborative culture with room to innovate and contribute to operational excellence.