Commercial Claims Manager
Posted on 2025-04-09
| Employer | Manpower Group |
|---|---|
| Salary | 0 |
| Category | Insurance And Investments |
| Location | Gauteng / Gauteng |
Job Summary
Responsibilities:
- Oversee the full claims lifecycle—from notification to resolution—ensuring timely, fair, and accurate processing of commercial Motor and Non-Motor claims.
- Apply expert judgment to assess complex claims, manage claim reserves, and guide negotiations for cost-effective settlements.
- Take charge of claims administration by coordinating workflows, setting daily priorities, and maintaining effective documentation practices.
- Engage with insurers, loss adjusters, investigators, and legal partners to manage complex claims and facilitate recoveries.
- Collaborate with internal teams and external stakeholders to ensure service standards and turnaround times are consistently met.
- Handle third-party matters and oversee liability assessments, ensuring thorough analysis and efficient settlement.
- Deliver regular reporting to leadership on claims trends, departmental efficiencies, and potential areas for risk mitigation.
- Build and maintain professional relationships with brokers, service providers, and reinsurers, fostering transparency and alignment.
Minimum
Requirements:
- Minimum 5 years of hands-on experience in commercial claims management, including Motor and Non-Motor.
- A recognised FAIS qualification, or a willingness to complete it promptly.
- Bilingual with excellent written and spoken communication skills.
- Proficient in Microsoft Office tools (Excel, Word, Outlook) and able to manage data effectively.
- Excellent analytical skills, with the ability to interpret insurance policies and apply them to real-world scenarios.
- Comfortable managing multiple priorities and making decisions under pressure.
Commercial Claims Manager position available in Gauteng, Gauteng. This job position was posted by Manpower Group. The job has been posted as a char8000 ad on 2025-04-09 at 17:03:26 in the Insurance And Investments category
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