Job Description
Consultant: Job Description
In this role, you will serve as the critical link between our office, our clients, and the City of Tshwane. You will take full ownership of each client query — managing it “from cradle to grave.”
Key Responsibilities:
Client Communication: Liaise directly with clients to understand and gather all the necessary details of their municipal-related queries.
Municipal Engagement: Personally visit the relevant Tshwane municipal offices (Centurion, Pretoria Town, and others as required) to engage with the specific officials responsible for processing and resolving each case.
Relationship Building: Foster and maintain cooperative relationships with municipal employees to ensure more efficient and timely resolution of queries.
CRM System Use: Utilize our internal CRM system to access and update client files in real-time while in the field. You will be equipped with a laptop for this purpose.
We are looking for the following attributes:
Great people skills.
Great communication skills.
Be able to prioritize.
Accuracy and attention to detail.
Self-motivation to resolve queries as quickly as possible.
Positivity.
Honesty and integrity.
Own transport.
Employment Details
Employment Type:
Permanent Employment
Industry:
Government and Public Sector
Work space preference:
Work Onsite
Ideal work province:
Gauteng
Ideal work city:
Pretoria
Salary bracket:
R 15000 – 35000
Drivers License:
CODE B (Car)
Own car needed:
Yes
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