We are a leading company in the security industry that strive for service excellence and quality products.We require the services of a Control Manager (Security) to join our team in a fast paced and energetic environment.The main purpose of the position will be to manage and train staff. Investigate and deal with client complaints. Monitor operator and dispatcher stacks.Respond to incidents, handle incoming calls ________________________________________Required Skills3 to 4 years Listener Experience2 to 3 years Client Focused 2 to 3 years PSIRA Grade B 10 years plus Excellent English________________________________________Candidate RequirementsQUALIFICATIONS & EXPERIENCE:* PSIRA Grade B * Min 4 to 5yrs Operator and Dispatcher within a control centre environment* Min 4 to 5yrs Managerial Experience* Knowledge of Armed Response and CCTV equipmentSKILLS & COMPETENCIES:* Computer Literacy (MS Office),* Easy Roster* Articulate and able to communicate on all levels face to face, telephonically and e-mail* Must be fluent in English and excellent writing skills.* Planning & Organisational skills* Customer care, client liaison, client complaints and relationship building skills* Excellent telephone etiquette and listening skills* Good report writing skills* Be able to handle pressure and stay cool, calm and collective under stressful situations*Staff managementGENERAL:* RSA citizen* Valid unendorsed drivers license*
Control Manager(Security) – Urgently Needed position available in Gauteng, Gauteng. This job position was posted by HR GROUP. The job has been posted as a free ad on 2025-02-10 at 09:57:07 in the General Employment category