Helpdesk Support Technician
Posted on 2025-02-03
Job Summary
Requirements:
– Matric
– Degree or diploma in computer science
– Microsoft Certifications – Windows Desktop, Office 365/Microsoft 365
– ITIL & A+/N+
Daily Responsibilities include:
– Provide 1st line support
– Support call logging & updating
– Desktop and peripheral support
– User support
– Network support
– Remote and telephonic support
– Ensuring all incoming Helpdesk calls are answered within SLA
– Resolving calls within SLA
– Appropriate & timeous call escalation
– Identify repeat problems with associated action plans
– Software and hardware installations
Helpdesk Support Technician position available in Gauteng, Gauteng. This job position was posted by Selectone. The job has been posted as a char8000 ad on 2025-02-03 at 01:02:12 in the Automotive category
Click Go Apply to apply online!
You might also like these jobs in the same area.
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Alberton: First Line Support – Isp Helpdesk posted by Easyweb Internet (Pty) Ltd
We are seeking a highly skilled and motivated Network Support Technician with expertise in MikroTik devices, Wireless Networks, excellent communication skills, and a strong ability to work under pressure.In this role, you will be responsible for configurin
View Job
First Line Support – Isp Helpdesk
Cape Town City Centre: Helpdesk Manager (Support Squad Captain)
Job Description: Lead the Charge: Oversee their helpdesk operations and ensure their customers are always smiling Inspire Your Team: Mentor and motivate their tech wizards to deliver top-notch support Create Awesome Processes: Develop and implement support
View Job
Helpdesk Manager (Support Squad Captain)
Cape Town: Helpdesk/Tech Support posted by Mindmatch Consulting
Summary and purpose of the Job:Do you have a passion for offering excellent customer service, helping our customers with problems to get to the right place for support?Do you have an interest in technology, and understand the key elements of IT, telephony
View Job
Helpdesk/Tech Support
South Africa: Junior It Helpdesk Support posted by Profession Hub
We are looking for a driven Junior IT Helpdesk Support professional to provide 1st Line telephonic and remote support via TeamViewer and similar applications. The ideal candidate will have CompTIA A+ and Network+ certifications, along with excellent commun
View Job
Junior It Helpdesk Support
Johannesburg: It Helpdesk Support posted by CallForce
IT Helpdesk Support Support operations and other support services with helpdesk request Attend to tickets logged in a timeous and efficient manner Raise any deviations with the Head of ITEnsure employees are adhering to IT protocols It Helpdesk Support pos
View Job
It Helpdesk Support
Johannesburg: It Helpdesk And Support Technician posted by Browns The Diamond Store
Are you passionate about technology and love helping people solve their tech issues? Were looking for a First-Line Technical Support Specialist with at least 3 years of experience in providing exceptional customer support. This exciting
View Job
It Helpdesk And Support Technician
Pretoria: It Helpdesk Support (It) posted by AtripleA recruitment & temps
IT Helpdesk Support Location: PretoriaSalary: R20 000 - R23 000 p.mResponsibilities:Hardware and Software Support • Install and Implement new servers, Linux and Windows• Fully configuration of the following serviceso DNSo IIS, Apacheo Pop3 - Imai
View Job
It Helpdesk Support (It)
Johannesburg: Helpdesk Support Technician
The Helpdesk Support Technician will be responsible for the timely and effective response to IT user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for basic problem resolution for
View Job
Helpdesk Support Technician
Gauteng: Helpdesk Support Technician posted by Selectone
The Helpdesk Support Technician will be responsible for the timely and effective response to IT user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for basic problem resolution for
View Job
Helpdesk Support Technician
Western Cape: Helpdesk Manager (Support Squad Captain) posted by Communicate Finance
Job Description:Lead the Charge: Oversee their helpdesk operations and ensure their customers are always smiling!Inspire Your Team: Mentor and motivate their tech wizards to deliver top-notch support!Create Awesome Processes: Develop and implement support
View Job
Helpdesk Manager (Support Squad Captain)