Gauteng: Insurance Consultant posted by Manpower Group
Posted on 2025-04-30 00:00:00
| Employer | Manpower Group |
|---|---|
| Category | Other Insurance |
| Location | Gauteng / Gauteng |
Job Summary
This role is focused on, but not limited to; servicing broker requests, including enquiries.
Providing telephonic/ email support to the intermediary on record, authorised representatives from the
brokerage, and broker services;
Dealing with general insurance and policy specific enquiries;
Dealing with issuance of new policies/ policy maintenance/ renewal / Agri aspects of policies;
Assisting to resolve all insurance queries within required timeframe and compliance requirements;
Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books;
Undertaking to adjust premiums in line with new asset values;
Managing client expectation on expected turnaround times for submitted requests;
Adhering to underwriting criteria and regional requirements;
Assist with profiling the client with the best suitable product and underwriting criteria;
Advising brokers to ensure that we meet with clients’ needs in terms of the correct cover and product;
Assisting in implementing solutions for improvement
Standing in for Consultants should they be absent
Qualification and Experience
Matric/ Grade 12
60 commercial lines FAIS credits
A relevant insurance related qualification (e.g. NQF lev 5) would be advantageous
Proven work experience in commercial, agriculture policy administration and underwriting within the short-term insurance industry
Minimum of 3 years’ experience in short term insurance commercial lines and/or Agri assets
Knowledge and Skills
Excellent verbal and written communication skills
Excellent interpersonal skills, collaborating with internal colleagues and external stakeholders/clients
Ensure adherence to quality, compliance and accreditation standards
Conduct efficient administration
Optimising work processes
Personal Attributes
Communicates effectively – Contributing independently
Action orientated – Contributing independently
Situational adaptability- Contributing independently
Optimises work processes – Contributing independently
“Only shortlisted candidates will be contacted!”
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