Gauteng: Internal Sales Administrator – Mining Machinery Parts & Spares – Benoni posted by Job Masters (Pty) Ltd

• Matric
• Basic knowledge of parts preferable
• SA Driver’s Licence and own vehicle
• Experience in a sales and/or administrative-type position
• Proficiency in the English language and communication skills (reading, writing, grammar, spelling, etc.). Afrikaans proficiency would be a bonus.
• Complete accuracy in carrying out all duties and responsibilities.
• Basic mathematical skills | Computer Skills.
• MS Excel knowledge (Basic formulas and formatting). Formulas must include sum, average and basic calculative functions (+, -, x, ÷). Formatting must include decimal, currency and visual changes.
• MS Word knowledge (numbering, bulleting, headers, footers, etc).
• Experience with an accounting package, specifically Pastel Evolution, preferable

Job description :
Write and distribute emails |
– Create quotes and send to customers.

• Follow up on outstanding quotes and provide constant feedback to the applicable sales person.
• Drive the sales order process in terms of:

o Creating sales orders.
o Constantly following up purchase orders that need to be created with the procurement department.
o Once inventory items have been received, invoices and delivery notes to be generated.
o Constantly following up with the distribution department on parts that need to be delivered/collected.

• Answer telephone calls for sales department and distribute calls to correct sales person.
• Distribute incoming sales enquiries on the helpdesk (email) to the correct sales person.
• Provide strong customer service to customers which includes but is not limited to:

o Providing feedback on status of order.
o Resolve any issues that may arise in respect of incorrect deliveries.
o Resolve any issues that may arise in respect of any return of goods

• Provide routine assistance in the administration of the sales department which include but is not limited to:

o Maintaining records, reports and files | o Preparing and analyzing reports.
o Using computers to enter, access or retrieve data.
Secondary Duties:
Due to the operational requirements of the business certain duties and responsibilities may be expanded on or changed which may include but is not limited to:

• Procurement related functions | Preparing minutes of meetings.
• Drafting various forms of correspondence | Data capturing.
• Personal assistant tasks like arranging meetings, etc.

Salary offer: Negotiable