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Gauteng: Internal Sales – Valves / Industrial / Water (Alrode) posted by Swift Human Resources

Gauteng: Internal Sales – Valves / Industrial / Water (Alrode) posted by Swift Human Resources

Posted on 2025-07-16 00:00:00

Job Summary

Position available for an Customer Service Support Consultant based in Alrode. Must have Industrial and Water industry experience.

QUALIFICATIONS

  • Matric
  • Tertiary / trade qualifications are desirable along with suitable industry experience and application knowledge.

Skills and Experience:

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and adept at utilizing internet resources.
  • Expertise in typing and formatting various documents with precision and efficiency.
  • Demonstrated competence in costing and generating quotes, ensuring accuracy and competitiveness.
  • Proficient in managing emails, ensuring timely responses and effective communication.
  • Skilled in handling telephonic inquiries and driving sales through effective engagement.
  • Experience in conducting technical bid evaluations, assessing proposals with meticulous attention to detail.
  • Competent in valve selections, including sizing and identification, ensuring compatibility and functionality.
  • Capable of compiling comprehensive tender documents, including Annexure C, D, and E, meeting stringent requirements and standards.
  • Proven track record of working effectively under pressure to meet strict timelines and deadlines, ensuring project success and client satisfaction.
  • 5 Years Valve Experience and Valve Selection
  • Exports experience Valves

Responsibilities:

  • Project Sales 
    • Thoroughly analyze projects before proceeding
    • Verify quotes for technical accuracy and advise customers of any deviations from RFQ
    • Develop comprehensive project solutions and submit final offers
    • Ensure quality department received all necessary documents for QCP’s and Data books
    • Liaise with intercompany suppliers for quotes and orders
  • Internal Sales 
    • Ensure prompt and effective handling of daily customer inquiries, especially distributors.
    • Maintain telesales efforts aligned with performance targets
    • Actively promote products and sales
    • Uphold good timekeeping and respond promptly to customer queries
    • Verify stock availability accurately
    • Follow up proactively on back orders and communicate transparently with customers
    • Submit clean orders to administrators for processing
    • Resolve customer complaints related to customer service effectively
    • Assist with export enquiries including freight and transport
    • Identify sales leads and escalate to external sales staff promptly
  • Administration
    • Manage own workload, prioritizing filing and general office administration
    • Provide administrative support to the external sales team
    • Diligently follow up on sales leads
  • Market Intelligence
View Job  Pretoria East: Junior Buyer/Receptionist posted by Selepe Projects

Kindly apply if you meet the minimum requirements. Should you not hear back from us within 2 weeks consider your application as unsuccessful.

Click Go Apply to apply online!


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