Job Description
Role Overview
The ideal candidate will support the sales function by assisting clients with enquiries, preparing quotations, and liaising with production teams. Full training will be provided to help the successful candidate build an understanding of CNC machining processes, metal fabrication capabilities, and related manufacturing services.
Key Responsibilities
Customer Support & Internal Sales
- Assist clients with quotations, enquiries, and basic technical information
- Support the sales team with order creation, administration, and customer follow-up
- Maintain accurate records and update CRM/sales documentation
- Coordinate with production and operations teams to ensure accurate order fulfilment
- Provide professional customer service to new and existing clients
Business Development & Lead Generation
- Conduct cold calling and outbound sales initiatives
- Reach out to prospective customers via email and LinkedIn
- Schedule and attend site visits to identify opportunities
- Build a pipeline of leads and nurture prospective customer relationships
Technical Sales Support
- Prepare accurate quotations for CNC turning, CNC milling, laser cutting, bending, welding, and assembly services
- Collect technical drawings, specifications, and relevant documentation from clients
- Liaise with internal technical teams to ensure feasibility and accuracy of quoted work
- Understand basic manufacturing concepts (training provided) to assist in customer guidance
Minimum Requirements
- Matric / Grade 12
- Valid driver’s licence
- 0–2 years’ experience (Preferably in the industrial, fabrication, metalworking or engineering enviornment.)
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Strong communication and organisational skills
Ideal Candidate Profile
- Eager to learn and develop technical sales knowledge
- Good interpersonal skills with a customer-focused approach
- Confident, proactive, and comfortable with outreach activities
- Strong work ethic and positive attitude
- Interest in manufacturing, CNC machining, or technical products
Salary
- Market related, based on experience and skill level
Why This Opportunity Stands Out
- Entry-level role with full technical training
- Hands-on exposure to CNC machining, fabrication, and manufacturing processes
- Clear growth path within technical sales and business development
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