Job Description
TO CARRY OUR SALES WITHIN THE DEPARTMENT AS A “SELLING SALES MANAGER”
- The main purpose of this position is to supervise a well-organized and profitable New and Used Car department.
- The above outcome will be considered successful under the following conditions:
- Professional, knowledgeable, and competent staff.
- Timeous service, meeting / exceeding client requirement / expectations.
- Follow up systems and processes.
- Profitable business, i.e., target within budget.
- Harmonious relationship between departments.
RELATIONSHIP AND PERSONAL ACTIVITIES:
- Directly responsible to: Dealer Principal
- Responsible for: Sales Staff, Drivers, and Cleaners.
- Relationships with: Other company managers, Service Manager, Sales Managers, Financial Manager, Parts Manager, Manufacturer, Suppliers.
LIMITS OF AUTHORITY:
- Operational: Authorization to order vehicles or purchase/trade-in vehicles within agreed targets and forecasts.
- Authority to proceed on credits sales applications and determine discounts within agreed limits
MAIN JOB FUNCTIONS:
- Conduct sales meetings, by ensuring that relevant information is available on which business decisions are/will be taken, giving feedback on current performance and targets, allowing all staff to give input in matters, discuss CSI results and action.
- Control all costs as per budget.
- Control debtors by achieving set turnaround time.
- Do financial, productivity and sales reporting accurately, timeously in order achieve expected norms and standards.
- Manage business activities by hands-on interactive processes, by being knowledgeable regarding all business activities, issues, and problems in the department; proactively solving problems where needed, evaluating productivity measures.
- Manage human resources by attracting, developing, and retaining competent employees, ensuring that staff issues are proactively dealt with.
- All facilities operate in terms of risk management standards, by doing physical checks.
- Ensuring that sales executives are competent and that they receive appropriate training when needed.
- Creating marketing awareness for the sales area, utilizing customer feedback, direct sales, CSI summary, increased brand awareness, and marketing meets target market, in line with manufacturers’ marketing approach.
- Managing Lost Leads.
EXPERIENCE, QUALIFICATIONS AND TRAINING:
- Management and marketing skills, knowledge, and experience.
- Ability to manage and administer a department, to provide organization systems and leadership.
- Up-to-date knowledge of vehicle legislation and of trade practices.
- Able to motivate a sales team to achieve objectives.
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