Lead Management Administrator – Digital Engagement
Posted on 2025-04-09
| Employer | Manpower Group |
|---|---|
| Salary | 144000 |
| Category | Sales Marketing |
| Location | Gauteng / Gauteng |
Job Summary
The Opportunity
Are you a dynamic, customer-focused professional passionate about digital sales and lead management? We`re seeking a talented Lead Management Administrator to drive our sales engagement strategy.
Key Responsibilities
- Generate and activate sales leads across digital platforms
- Manage customer engagement through multiple communication channels
- Track and analyze lead performance
- Support sales closure processes
- Monitor customer satisfaction and experience
Ideal Candidate Profile
Qualifications
- Grade 12 (Matric)
- Customer-facing certification or diploma preferred
- 2-3 years experience in call centre or digital engagement environments
Essential Skills
- Exceptional customer engagement capabilities
- Strong persuasion and negotiation skills
- Ability to work under pressure
- Deadline-driven with precise attention to detail
- Transparent and honest communication
- Digital platform proficiency
Technical Requirements
- Proficient in MS Office (Word, Excel, PowerPoint)
- CRM system experience
- Strong digital literacy
- Social media and digital communication platform knowledge
What They Offer
- Dynamic, innovative working environment
- Opportunity to shape digital sales strategies
- Competitive working hours
- Professional development opportunities
Working Arrangements
- Office Hours: 8:00 AM – 5:30 PM (Monday-Friday)
- Additional Saturday morning shifts: 8:00 AM – 1:00 PM
Key Performance Areas
- Lead generation and activation
- Digital lead engagement and tracking
- Performance analysis
- Sales support
- Customer satisfaction monitoring
Please note only shortlisted candidates will be contacted
Lead Management Administrator – Digital Engagement position available in Gauteng, Gauteng. This job position was posted by Manpower Group. The job has been posted as a char8000 ad on 2025-04-09 at 17:03:29 in the Sales Marketing category
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