Gauteng: Property Debtors Clerk posted by Elite Search

What you’ll be responsible for

• Managing tenant balances, arrears, and age analysis across the portfolio
• Proactive collections via email and telephone in line with credit control policies
• Handling a high volume of tenant queries relating to statements, billing transactions, receipts, debit orders, and arrears
• Investigating and resolving debtor queries using system records, leases, and supporting documentation
• Monitoring payment arrangements and escalating breaches or high-risk accounts
• Performing tenant account reconciliations and supporting month-end debtor reporting
• Maintaining accurate account notes, audit trails, and compliance with POPIA and internal controls

Billing runs, debit order processing, and unauthorised adjustments remain the responsibility of Property Accountants.

What we’re looking for

• 2–4 years’ experience in a property debtors / rental accounting environment
• Strong understanding of property debtor accounts, billing logic, and transaction flows
• Confident reading, analysing, and explaining tenant statements
• Resilient, professional, and firm communicator — comfortable dealing with difficult tenants
• Strong reconciliation, problem-solving, and time-management skills
• Solid Excel skills (basic to intermediate)

Systems

• Experience with MRI and/or MDA is highly advantageous
• Exposure to property management systems with tenant-level accounting is essential

Minimum requirements

• Matric (tertiary qualification in Accounting/Finance advantageous)
• Experience working closely with Property Accountants or finance teams

If you thrive in a fast-paced property finance environment and enjoy bringing clarity to complex debtor accounts, we’d love to hear from you.