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Gauteng: Quality Assurance Manager posted by Creative Leadership Solutions

Gauteng: Quality Assurance Manager posted by Creative Leadership Solutions

Posted on 2025-09-21 00:00:00

Job Summary

Minimum education (essential):

  • Relevant trade certificate (Metrology, Tool, jig and die maker or a related trade).

Minimum education (desirable):

  • National Diploma or Degree in Quality Management, or closely related discipline.
  • Further qualification in Quality Management (e.g., ISO 9001 Lead Auditor).
  • Postgraduate qualification in engineering or quality systems.
  • Degree in Engineering (Mechanical, Industrial, Manufacturing).

Minimum applicable experience (years):

  • 5+ Years’ experience in Quality Assurance. 
  • 2 Years in a management or leadership position in a relevant industry.

Required nature of experience:

  • Quality management in a CNC machining or precision manufacturing environment.
  • Leadership of a quality control/assurance team.
  • Use of measurement and inspection instruments (including CMM, micrometers, callipers, gauges etc).
  • Supplier quality management and audits.
  • Root cause analysis and corrective/preventive actions (CAPA).
  • Implementation and maintenance of ISO 9001 (or AS9100) QMS.
  • Preference will be given to a candidate who also has experience in surface treatment processes and the management of the quality aspect thereof, including chromate conversion, anodising, passivation, electro- and electroless plating, specialised painting, and powder coating.

Skills and Knowledge Required:

  • Technical drawing interpretation.
  • Drawing and tolerancing standards (e.g., ISO 1101, ISO 2768, ISO 128 and other relevant ISO GPS standards related to technical drawings and machining tolerances).
  • Excellent knowledge of measurement and inspection equipment, including understanding its operating principles, correct usage, maintenance requirements, limitations, and appropriate application for different inspection tasks.
  • Quality Management Systems (ISO 9001 or AS9100).
  • Statistical process control (SPC) and quality metrics analysis.
  • Special process quality control (plating, anodising, passivation, powder coating, painting).
  • Excellent computer proficiency (MS Office Excel and Cloudbased systems).
  • Report and proposal writing skills.
  • Internal and external auditing.
  • Good communication, training, and leadership skills.

Other:

  • Strong attention to detail.
  • Willingness to take ownership of their team’s work.
  • Ability to work independently, while always being aware of their contribution to the team and company at large.
  • Ability to plan and prioritise both their and their team’s individual actions to meet company deadlines.
  • Physically fit and being able to stand for extended periods.
  • English (Essential).
  • Afrikaans (Preferred).

Key Performance Areas, Weights and Objectives:
Quality Management – Internal focus area (35%)

Quality Policy & Culture: Lead the development, improvement, communication, and roll-out of the Quality Policy; embed quality behaviours across departments and ensure employees understand how their actions affect overall quality.
QMS Maintenance & Improvement:
Maintain, review, and improve the QMS to meet ISO and customer requirements by translating external requirements into clear internal procedures, work instructions, and controls.
Controls, Documentation & Change:
Develop, implement, and maintain internal controls, document control, Standard Operating Procedures (SOPs), forms, and quality procedures; manage change control to drive adoption of QMS processes.
Internal Audits & CAPA:
Plan, schedule and conduct internal process/product audits; report nonconformances, lead rootcause analysis and corrective or preventive actions, and verify effectiveness of actions closed.
Continuous Improvement & Metrics:
Lead continuous improvement initiatives using data (SPC, trend analysis, scrap/rework metrics); prepare inputs for Management Review and drive agreed actions to closure.
People & Training:
Lead, supervise and train QC personnel; maintain a competence/skills matrix, deliver toolbox talks/induction, and ensure resources are adequate for current and forecasted workload.
CrossFunctional Liaison:
Work closely with Production, Programming and Foremen to ensure parts meet specifications; provide daytoday guidance so product quality meets or exceeds customer requirements.
Inspection Equipment Readiness (interface):
Coordinate with the Equipment Maintenance & Calibration KPA to ensure inspection, measurement and test equipment are available, fitforpurpose and controlled.
Records & Reporting (internal):
Maintain quality documentation and SOPs; keep risk assessments up to date; prepare internal dashboards and reports for Management Review.

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Regulatory & Customer Compliance – External focus area (25%)

Standards & Customer Requirements: Ensure compliance with relevant regulations, standards and customerspecific requirements across machining and surfacetreatment operations.
Customer Audits & Documentation:
Plan, host and respond to customer audits; provide required quality documentation (e.g., inspection reports, certificates, compliance/traceability packs) and close out findings.
Supplier Quality:
Conduct supplier audits; approve and periodically review suppliers; manage incoming inspection; approve/reject incoming materials based on inspection results; drive supplier corrective actions where needed.
Certifications & Registrations:
Maintain facility and product registrations with relevant authorities; coordinate external certifications and surveillance activities as applicable (e.g., ISO 9001).
SurfaceTreatment Compliance:
Oversee compliance of chromate conversion, specialised painting, anodising, passivation, electro/electroless plating and powdercoating to applicable standards and customer specifications; ensure process controls, records and traceability are in place.
External Liaison & Reporting:
Act as primary contact for customer quality matters; manage complaints, nonconformances and CAPA communication; provide clear status updates to customers and stakeholders.

Equipment Maintenance and Calibration (15%)

Equipment Oversight: Oversee the maintenance, calibration, and certification of inspection, measurement, and test equipment.
Calibration Records & Compliance: Maintain calibration records and ensure compliance with traceability requirements.
Equipment Availability: Ensure equipment suitability and availability for production and quality needs.

Record-Keeping & Reporting (10%)

Documentation: Maintain quality documentation, SOPs, and calibration records.
Performance Reporting:
Prepare and present quality performance reports for management review.
Risk Management:
Keep risk assessments and associated records up to date.

Housekeeping (work area) (5%)

Clean & Organised Workspaces: In order to ensure a safe and efficient work environment, you are responsible to keep your work area clean, neat and well organised.
Work areas and tools: As these are shared between employees, all employees are expected to maintain a neat and organised work environment so that other employees can readily find the required tools, or take over a work area.
Waste Removal: Scrapped, damaged or unusable parts are to be removed and recycled.
Safety Reporting: Report unsafe conditions, and rectify where possible.
(Housekeeping forms part of your daily duties and must form part of your work routine.)

Stakeholder engagement (8%)

Team Leadership: As Quality Assurance Manager you will be required to lead your team and build good working relationships with external stakeholders, such as suppliers and subcontractors.
Motivation & Conflict Resolution: A good manager is able to motivate his team and resolve conflicts quickly.
Change Management: Manage internal change management to drive adoption of QMS within the company.
Internal Liaison: Liaise with internal teams and process owners in order to drive quality management within the company.

Teamwork and Conduct (2%)

Teamwork: At our client they strive to function as a team, as such, all employees are expected to build good working relationships with their colleagues, and to assist colleagues freely as needed.
Professional Conduct: As a representative of your team and the company, you are expected to conduct yourself in a professional manner, and refrain from using foul or abusive language.
Respectful Behaviour: You are expected to treat colleagues, customers and suppliers with respect at all times. 

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