Service Delivery Manager (Telecoms)
Posted on 2025-04-09
| Employer | AtripleA recruitment & temps |
|---|---|
| Salary | 0 |
| Category | Trade Artisans Technical |
| Location | Gauteng / Gauteng |
Job Summary
Position Overview:
• The SDM will be responsible to ensure that all SLAs are met for our service and support contracts. SDM must maintain communication with clients and prepare and present service reports.
• Timely service delivery of customer solutions, accurate reporting, effective communication, team management and building solid relationships
Key
Responsibilities:
• Management of service delivery cycle
• Management of service assurance cycle
• Monitor overall performance of services and timelines to deliver
• Ensure efficient handover process between sales, procurement and finance
• Manage 3rd Party provider service delivery
• Establish long term relationship between yourself and the customer – driving customer loyalty Proactively looking at ways to increase efficiency or save costs
• Relevant reporting on process
• Incident & Request Tracking
• Stock Management
• Account Management
Minimum
Requirements:
• Grade 12 Essential
• Telecoms industry experience non-negotiable (at least 4 years)
• Project Management & Service Management qualification / certification
• Solid understanding of Project Delivery cycle
• Exceptional problem-solving skills and the ability to work well independently as well as collaboratively with a team and customers Good verbal and written communication skills
• Code B driver`s license required
• Effective interpersonal and communication skills Analytical and strategic mind
• Customer driven
Send your CV and latest pay slip to AtripleA recruitment & temps
Service Delivery Manager (Telecoms) position available in Gauteng, Gauteng. This job position was posted by AtripleA recruitment & temps. The job has been posted as a free ad on 2025-04-09 at 16:12:46 in the Trade Artisans Technical category
Click Go Apply to apply online!
You might also like these jobs in the same area.
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Pretoria: Gsoc Client Service Delivery Agent
Introduction A leading telecommunications company is looking for a GSOC (Global Service Operation Centre) Client Service Delivery Agent who will be responsible for coordinating International Customer inquiries by phone or email and addressing these Custome
View Job
Gsoc Client Service Delivery Agent
Midrand: Service Delivery Manager
Qualifications, Skills and Experience Required: Matric Degree/Diploma in IT, Computer Science, or a related field. ITIL Certification Proven experience as a Service Delivery Manager or similar role in IT support and break-fix services. Strong knowledge of
View Job
Service Delivery Manager
Midrand: Service Delivery Manager I
Lead. Optimize. Deliver. iOCO Infrastructure Services Invites You to Explore Possibilities. Are you a strategic thinker with a passion for ensuring seamless service delivery? Do you thrive in a fast-paced environment where customer satisfaction and operati
View Job
Service Delivery Manager I
Johannesburg: Manager Service Delivery Excellence posted by Salt Employee Benefits
PURPOSE OF THE ROLEThe SDE Consultant will be responsible for overall delivery of designated client & managing the relationship.RESPONSIBILITIESGrow Relationships:responsible for servicing & retaining the major client assigned to themresponsible fo
View Job
Manager Service Delivery Excellence
Port Elizabeth: Service Delivery Manager (Pe/Gqeberha) posted by Datafin
Service Delivery Manager (PE/Gqeberha)Bloemfontein - Free State - South Africa, Port Elizabeth - Eastern Cape - South AfricaENVIRONMENT: A dynamic Internet Service & Network Specialist seeks the strong organisational & multitasking ability of a Service Del
View Job
Service Delivery Manager (Pe/Gqeberha)
Gauteng: Service Delivery Manager (Telecoms) posted by AtripleA recruitment & temps
Our client in the Telecommunications Industry is looking for a Service Delivery ManagerPosition Overview:• The SDM will be responsible to ensure that all SLAs are met for our service and support contracts. SDM must maintain communication with clients
View Job
Service Delivery Manager (Telecoms)
Pretoria East: Service Delivery Manager posted by SydSen Recruit
We are currently recruiting for an experienced and client-focused Service Delivery Manager to join a dynamic and fast-paced environment. The ideal candidate will be responsible for overseeing the efficient and effective delivery of services to clients or i
View Job
Service Delivery Manager
Pretoria: Service Delivery Manager
We are currently recruiting for an experienced and client-focused Service Delivery Manager to join a dynamic and fast-paced environment. The ideal candidate will be responsible for overseeing the efficient and effective delivery of services to clients or i
View Job
Service Delivery Manager
Cape Town: Service Delivery Administrator posted by Pure Placements (PTY) LTD
Location: Century City - OnsiteAre you a proactive and detail-oriented professional with a knack for client service and relationship management in the IT Distribution space? Were looking for a Service Delivery Administrator to support our Service Delivery
View Job
Service Delivery Administrator
Pretoria: Gsoc Client Service Delivery Agent posted by People Dimension
IntroductionA leading telecommunications company is looking for a GSOC (Global Service Operation Centre) Client Service Delivery Agent who will be responsible for coordinating International Customer inquiries by phone or email and addressing these Customer
View Job
Gsoc Client Service Delivery Agent
Johannesburg: Head: Service Delivery: Job Architecture, Organisational Design And Strategic Workforce Planning posted by Isilumko Staffing
Role Purpose:In this pivotal role, you will execute the Workforce Experience vision, focusing on Job Architecture (JA), Strategic Workforce Planning (SWP), and Organisational Design (OD). Your expertise will drive service design, case management, and proce
View Job
Head
Cape Town: Service Delivery Administrator posted by Hire Resolve
Hire Resolve`s client is seeking a proactive and detailoriented Service Delivery Administrator to join their Service Delivery team. This role is crucial in managing the endtoend process from order placement to successful installation and network connection
View Job
Service Delivery Administrator
Cape Town: Service Delivery Administrator €“ It Industry €“ Cape Town posted by Hire Resolve
Hire Resolves client in the IT industry is urgently seeking the expertise of a Service Delivery Administrator in Cape Town, Western Cape.Responsibilities:Cultivate positive customer interactions to foster long-term relationships and brand loyalty.Optimize
View Job
Service Delivery Administrator €“ It Industry €“ Cape Town