Graaff-Reinet: Assistant Lodge Manger

Job Title: Assistant Lodge Manager Location: Eastern Cape, Cacadu District, Graaff-Reinet Job Type: Permanent, Full-Time Primary Industry: Travel, Leisure, Tourism, and Hospitality Job Duties: Assist the Hospitality Manager in daily operations and management of the lodge Coordinate and supervise staff members to ensure excellent customer service Oversee reservations, check-ins, and check-outs of guests Maintain lodge facilities and ensure cleanliness and maintenance standards are met Handle guest inquiries, concerns, and complaints in a professional manner Assist in creating and implementing marketing and promotional strategies Manage inventory, supplies, and budgeting for the lodge Required Qualifications: Previous experience in a hospitality or tourism role Excellent communication and interpersonal skills Strong organisational and time management abilities Ability to work well under pressure and in a fast-paced environment Education: Minimum of a high school diploma or equivalent. Additional qualifications in hospitality management are desirable. Experience: At least 2 years of relevant experience in a similar role within the hospitality industry. Knowledge and Skills: Knowledge of hospitality operations and customer service principles Proficiency in computer systems and software used in the industry Ability to lead and motivate a team towards achieving common goals Preferred Qualifications: Diploma or degree in Hospitality Management or related field Additional certifications in areas such as food safety or first aid Working Conditions: Work primarily takes place in a lodge setting, involving varied shifts including evenings, weekends, and holidays This is a live in role that will be on a 6 week on 2 week off cycle Preferably looking for a candidate from the Eastern Cape and if you have a parnter that is a qualified feild guide even better. Please email me CVs to: