Hillcrest: Internal Sales Administrator posted by Fouche & Co Recruitment

As an Internal Sales Co-Ordinator, you’ll be at the epicenter of our operations. Your role extends beyond spreadsheets and invoices, it’s about orchestrating seamless transactions, building relationships, and ensuring our clients receive unparalleled service. 

Key Responsibilities: 

• Receive and process sales orders via phone, email, or WhatsApp 
• Assist and deal with walk-in customers 
• Verify product availability and pricing information 
• Accurately enter sales orders into the system
• Manage and print picking slips and coordinate with relevant warehouse departments
• Coordinate with warehouse and logistics departments to ensure timely delivery of orders
• Communicate with customers regarding order status, shipping details, and any delays or issues
• Resolve customer complaints and inquiries related to sales orders
• Maintain accurate records of customer information, customer accounts, and order history
• Collaborate with other departments to ensure efficient and effective order processing
• Accurately invoice picking slips when an order is being dispatched
• File picking slips, PODs and upload to server
• Stand-in and assist when other staff members are on leave
• Perform any other duties as assigned by the Branch Manager and Supervisor.

Attributes

• Ability to read and write in both English and Afrikaans 
• Excellent communication and interpersonal skills
• Strong attention to detail and accuracy
• Ability to work independently and as part of a team
• Ability to prioritize and manage multiple tasks in a fast-paced environment

Qualifications: 

• Matric certificate
• 1-2 years of experience in a sales support or customer service role in manufacturing/distribution industies
• Strong computer skills, including proficiency with Microsoft Excel
• Strong Data Analytical mindset.
• Experience using Syspro and Omni software 

Remuneration: R12 000 – R15 000 monthly

Monday – Friday 7.30 am – 4.30 pm 

**Only shortlisted candidates will be contacted**