• Education:
• Diploma/Degree in Hospitality Management, Tourism, or related field.
• Additional training in Business Management or F&B advantageous.
• Experience:
• Minimum 5–7 years lodge/hotel management experience, with at least 3 years in a senior role at a 5-star game lodge.
• Strong track record in luxury guest service, operations, and staff leadership.
• Experience managing multicultural teams in a remote environment.
• Skills & Attributes:
• Strong financial and administrative management skills.
• Excellent interpersonal and communication abilities.
• Guest-centric mindset with strong problem-solving skills.
• Ability to work under pressure and in a remote, rural environment.
• Computer literate (MS Office, reservations systems such as Opera, Panstrat, or similar).
• Hands-on, proactive, and adaptable.
• Knowledge of Zulu culture and fluency in English (Zulu/Afrikaans advantageous).
• Other Requirements:
• Driver’s license and ability to operate lodge vehicles.
• Willingness to live on-site in Mkuze area.
• Passion for wildlife, conservation, and authentic safari experiences.

• Minimum 5 years’ management experience in a luxury 5-star lodge or hospitality environment
• Strong leadership, interpersonal, and communication skills
• Excellent organisational and problem-solving abilities
• Financial and administrative acumen
• Passion for guest delight and creating memorable experiences
• Ability to live on-site in a remote lodge environment

Package:

• Competitive market-related salary
• Live-in accommodation and meals provided
• Additional benefits discussed during the interview process