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Hoedspruit: Assistant Front Office Manager – Luxury Safari Lodge – Hoedspruit | Ah posted by Kendrick Recruitment

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Job Description

About the Role

We are seeking an experienced Assistant Front Office Manager to join a luxury safari lodge in Hoedspruit, South Africa. As a key operational role, you will support front office, guest experience, lodge communication, and administrative functions within a high-end lodge environment.

Key Responsibilities

  • Lodge Communication: Ensure clear and effective front office communication throughout the lodge
  • Prepare daily daysheets and assist with coordinating lodge movements and activities
  • Ensure all guest preparation, confirmations, and check-in registration forms are completed
  • Plan ahead to ensure rooms are accurately allocated and all details are captured on the daysheet
  • Support Receptionists in maintaining daysheets and assist when required
  • Capture and manage guest feedback forms
  • Monitor emails and communicate actions to relevant departments
  • Maintain clear communication with the reservations office regarding bookings
  • Manage internal communication via radio and WhatsApp groups
  • Play a critical role in managing the airstrip and scheduled flights
  • Host and welcome agent site inspections when required
  • Confirm flight arrivals and road transfer details
  • Communicate relevant guest and operational information to lodge management teams
  • Prepare operational daysheets from Tourplan
  • Assist with updating occupancy forecasts
  • Update lodge, guest, and driver accommodation lists
  • Maintain accurate filing systems
  • Assist with guest check-ins, check-outs, and billing when required
  • Host guests according to the hosting roster

Requirements

  • Excellent communication skills with guests and colleagues
  • Ability to remain positive in high-pressure environments
  • Excellent English (spoken and written)
  • Strong attention to detail and accuracy
  • Excellent computer skills, particularly MS Word, Outlook, and Excel
  • Ability to work well under pressure with patience and resilience
  • Strong organisational skills
  • Honest, proactive, driven, and integrity-focused
  • Strong leadership and teamwork skills
View Job  Hoedspruit: Assistant Front Office Manager - Luxury Safari Lodge - Hoedspruit | Lb posted by Kendrick Recruitment

Qualifications

  • Hospitality and luxury lodge operations knowledge
  • Knowledge of surrounding areas and communities
  • PANstrat knowledge and Beyond systems knowledge

Salary & Benefits

Salary: Negotiable DOE

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Admin / clerical / secretarial Jobs in Maruleng

In Maruleng, South Africa, the admin/clerical/secretarial sector is an essential component of many industries, often providing administrative support to various sectors such as financial services, technology, and manufacturing. Typically, this field requires individuals with strong organizational skills, attention to detail, and excellent communication abilities.

Admin/clerical roles in Maruleng generally offer competitive salary ranges, but actual figures can vary significantly depending on factors like experience, company size, and industry sector. For instance, someone with 1-2 years of experience might expect a salary between R200 000 to R400 000 per annum, while a more senior role may range from R500 000 to R800 000 or more. However, it’s essential to note that these are broad estimates and actual salaries can differ.

Common skills for admin/clerical roles in Maruleng typically include proficiency in Microsoft Office software (Word, Excel, PowerPoint), ability to maintain accurate records, excellent communication and interpersonal skills, and the capacity to work well under pressure. Other relevant skills may include experience with accounting software, data entry, or customer service. Often, employers also value candidates with a strong foundation in Afrikaans, although English is widely spoken.

Various industries commonly employ admin/clerical staff, including financial services, technology firms, manufacturing companies, and government departments. These roles often involve tasks such as managing office operations, handling correspondence, preparing reports, and providing administrative support to teams.

In terms of career progression, admin/clerical staff can generally look forward to opportunities for advancement within their current company or transition into related fields like human resources, accounting, or management. Typically, this involves gaining relevant experience, building a strong skillset, and networking within the industry. With further education or specialized training, individuals may also be able to transition into more senior roles or pursue careers in related fields.

View Job  Johannesburg: Administration Support posted by Humanatics Ltd


This information provides general career guidance. Actual salaries and requirements vary by employer.



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