Hoedspruit: Curio Shop Assistant posted by Leapfrog Hospitality Recruitment

Key Responsibilities Luxury Guest Engagement Deliver warm, professional, and personalised guest service. Assist guests in selecting high-quality, meaningful purchases. Confidently share the conservation story behind selected products. Process transactions accurately and discreetly. Arrange packaging and international courier shipments where required. Full Retail Operations Manage daily operations of both Curio shop outlets. Maintain immaculate visual merchandising standards. Conduct regular stock counts and reconciliations. Monitor sales performance and identify opportunities for growth. Ensure pricing accuracy and strong margin control. Procurement & Stock Management Source and order merchandise aligned with luxury and conservation values. Build and maintain supplier relationships. Inspect deliveries for quality and accuracy. Ensure optimal stock levels based on occupancy trends. Administrative & Operational Support Prepare monthly retail reports. Submit invoices and support financial reconciliation processes. Assist with operational or office duties when required. Support lodge events and VIP guest visits. Minimum Requirements Previous retail experience (luxury retail preferred). Hospitality or lodge experience highly advantageous. Strong organisational and administrative skills. Basic financial understanding (mark-ups, margins, stock control). Computer literacy (POS systems, MS Office). Excellent command of English; additional languages advantageous. Valid driver’s license preferred. Personal Attributes Professional, polished, and well-presented. Strong interpersonal skills and emotional intelligence. Self-motivated and able to work independently. High attention to detail. Genuine interest in conservation and wildlife. Trustworthy and accountable. Sober habits, non-smoker