Job Description
About the Role
We are seeking a highly organised and communicative Travel Support Administrator to join our boutique safari and travel company. As a key member of our team, you will be responsible for delivering exceptional service and smooth travel experiences in a fast-paced, client-focused environment.
Key Responsibilities
- Assist in building custom itineraries, checking availability, managing provisional bookings, and preparing quotes.
- Verify all outgoing information with Safari Consultants for accuracy.
- Book and manage all logistics including road transfers and flights, ensuring calendars and tracking systems are updated accurately.
- Communicate promptly with suppliers to confirm bookings, verify invoice accuracy, and coordinate timely payments.
- Gather and organize essential guest information such as passports, dietary needs, and special requests, sharing these with camps and suppliers to personalize the experience.
- Prepare detailed pre-departure documents and maintain comprehensive guest history records for future reference.
- Ensure the smooth, efficient, and professional daily operation of the office, including handling logistics, maintaining office systems, managing supplies, coordinating hot desk rentals, and overseeing office decor and presentation.
- Coordinate with the Finance administrator to ensure all guest/supplier invoices are received and payments processed on time.
- Manage the full internal reservation process, ensuring all files and data are accurate and up to date within systems.
- Proficient use of Tourplan for managing bookings, itineraries, quoting, and client records
- Build and maintain relationships with lodges and suppliers, supporting the company’s growth strategy.
- Collaborate with Marketing to nurture leads and support business development.
- Manage Safari Consultants inboxes on a rotational basis during absences.
- Cover invoicing, accounting liaison, and administrative duties for absent consultants.
Requirements
- Minimum two years experience in safari travel/hospitality industry
- Reliable wi-fi
- Own laptop and mobile phone
Qualifications
- None specified
Salary & Benefits
Salary: Negotiable, depending on experience
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Maruleng
In Maruleng, South Africa, the admin/clerical/secretarial sector is an essential component of many industries, often providing administrative support to various sectors such as financial services, technology, and manufacturing. Typically, this field requires individuals with strong organizational skills, attention to detail, and excellent communication abilities.
Admin/clerical roles in Maruleng generally offer competitive salary ranges, but actual figures can vary significantly depending on factors like experience, company size, and industry sector. For instance, someone with 1-2 years of experience might expect a salary between R200 000 to R400 000 per annum, while a more senior role may range from R500 000 to R800 000 or more. However, it’s essential to note that these are broad estimates and actual salaries can differ.
Common skills for admin/clerical roles in Maruleng typically include proficiency in Microsoft Office software (Word, Excel, PowerPoint), ability to maintain accurate records, excellent communication and interpersonal skills, and the capacity to work well under pressure. Other relevant skills may include experience with accounting software, data entry, or customer service. Often, employers also value candidates with a strong foundation in Afrikaans, although English is widely spoken.
Various industries commonly employ admin/clerical staff, including financial services, technology firms, manufacturing companies, and government departments. These roles often involve tasks such as managing office operations, handling correspondence, preparing reports, and providing administrative support to teams.
In terms of career progression, admin/clerical staff can generally look forward to opportunities for advancement within their current company or transition into related fields like human resources, accounting, or management. Typically, this involves gaining relevant experience, building a strong skillset, and networking within the industry. With further education or specialized training, individuals may also be able to transition into more senior roles or pursue careers in related fields.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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